eGain Communications Corporation (EGAN)

[TEEROY]

[TEEROY]

[TEEROY]

Cool

[TEEROY]

If you don't mind whats your GTC set for ;)

[fourkids_9pets]

SS is to be envied .. imo egan goes higher :)

but then i'm patient .. knowing the MMs'
they'll stall whenever possible which
seems to be getting shorter time wise
each time done .. curious to see when
my next gtc hits .. at this rate .. next week

===
4kids
all jmo

[TEEROY]

That's it, Does this thing fall back to earth or does in continue moving up based on competitions extremely high valuations. if we value EGAN the same as RNOW and LPSN this should double from here.

From my experience the ones that come back to earth after a major run up are based on some hype and come back down after the shorts take control. In this case there has been now hype.

We go higher IMO

TEEROY

[fourkids_9pets]

egan .. having fun yet ..

nice hod hit earlier >> 8.9899 ..

nice roi on my investment and imo
it's only the beginning .. :)

==
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMMUNICATIONS CORP

 Last Trade	8.14 <yesterday> 
  
  
 Open	        8.00 
 Today's High	8.50 ** new 52 week high :) 
 Today's Low	7.99  
 Previous Close Price 
 10/27/2011	8.14 
 52-Week High 
 10/27/2011	8.50 
 52-Week Low 
 11/10/2010	0.90

Price Performance (Last 52 Weeks)
10/27/2011 +526.15%

Volume 128,681
10-Day Average Volume 127,260
90-Day Average Volume 44,074


===
4kids
all jmo

[vinnybotz]

you are correct. i meant 25m outstanding, my error.

[TEEROY]

"keep in mind this has about a 25m float. we can lose"

25 million??? its more like 6

[vinnybotz]

as we bust through yet another high lol...

it never hurt taking some profits along the way. this will cool off eventually. question is when? keep in mind this has about a 25m float. we can lose .50-$1 in a matter of trades.

[TEEROY]

agree, this is a great story...im still holding everything from the low to mid 1's. I would like to hold off in selling till January when my long term capital gains kicks in but don't know if I can wait that long. A good problem to have..lol

Best regards

[vinnybotz]

still holding some $4s here. what a monster this turned out to be. this is still fairly new on the street reaching the nasdaq. wait until we have volume in the millions. look out....

[fourkids_9pets]

EGAN >>>

hello new 52 week high .. 8.35 .. lol

gotta love *patience* and understanding the *game*

====
4kids
all jmo

[fourkids_9pets]

yep .. rather significantly .. :)

====
4kids
all jmo

[TEEROY]

Oracle aquires RNOW...EGAN competitor.

The deal shows that EGAN is still undervalued

[fourkids_9pets]

EGAN >>

some nice volume to start off this monday :)

===
4kids
all jmo

[fourkids_9pets]

8.25 hit in PM trading
should be another sweet day for egan
and her investors .. :)

==
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
7.0900 1.1000 (18.36 %)AS OF 4:00:14PM ET 10/13/2011

 Last Trade	7.0900 
 Trade Time	4:00:14pm ET 
 Last Trade Exchange	NASDAQ-NMS 
 Today's Change	1.1000 
 Today's % Change	18.36% 
  
 Open	        6.2700 
 Today's High	7.1900 ** new 52 week high 
 Today's Low	5.7200 
 Previous Close Price 
 10/12/2011	5.9900 
 52-Week High 
 10/12/2011	6.4000 
 52-Week Low 
 11/10/2010	0.9000

Price Performance (Last 52 Weeks)
10/12/2011 +379.20%

Volume 250,597
10-Day Average Volume 45,129
90-Day Average Volume 28,731

dollar amount ~ $1,749,716.00

 trades from 15:54 
  
 $7.1700	100   	NGS	18:20:11 
  
 $7.2100	250   	NGS	17:41:47 
  
 $7.2000	600   	NYE	17:15:53 
 $7.2000	400   	NGS	17:15:52 
 $7.2000	100   	NGS	16:43:19 
  
 $7.0900	1,500   NGS	16:00:14 
  
 $7.0200	149   	NGS	15:59:59 
  
 $7.0300	151   	NGS	15:59:59 
 $7.0300	149   	NGS	15:59:59 
  
 $7.1900	100   	NYE	15:59:53 
 $7.1900	100   	NYE	15:59:53 
  
 $7.0200	300   	NGS	15:59:36 
  
 $7.0100	500   	NGS	15:57:55 
  
 $7.0500	287   	NGS	15:56:50 
  
 $7.0000	300   	NGS	15:56:46 
 $7.0000	500   	NGS	15:56:45 
 $7.0000	175   	NGS	15:56:43 
  
 $6.9900	100   	NGS	15:56:12 
  
 $7.0000	100   	EDGX	15:55:20 
  
 $6.9000	100   	NYE	15:55:10 
 $6.9000	100   	NYE	15:55:10 
 $6.9000	100   	NYE	15:55:10 
 $6.9000	100   	NYE	15:55:10 
 $6.9000	100   	NYE	15:55:10 
 $6.9000	100   	BOS	15:55:08 
  
 $6.9500	125   	NYE	15:54:22 
 $6.9500	275   	NYE	15:54:22 
  
 $6.9400	125   	NYE	15:54:22 
  
 $6.8700	500   	NYE	15:54:22 
 $6.8700	100   	NYE	15:54:22

===
4kids
all jmo

[fourkids_9pets]

sure is .. at this rate egan will be 12 bucks next week :)

hope folks got a chance to observe the last 15 minutes
of trading on egan today .. talk about *wild*

had another gtc hit today .. gonna sit tight and just
watch to see what they do over the coming days *volume* wise

==
4kids
all jmo

[TEEROY]

This is fun!!

[fourkids_9pets]

EGAN >>>

lol .. took 136k in volume
to get the bid to 6.35 <3>
ask is now 6.41 <1>

EGAN Volume 133,942
10-Day Average Volume 45,129
90-Day Average Volume 28,731


==
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
5.99 0.8500 (16.54 %)AS OF 4:00:21PM ET 10/12/2011

 Last Trade	5.99 
 Trade Time	4:00:21pm ET 
 Last Trade Exchange	NASDAQ-NMS 
 Today's Change	0.8500 
 Today's % Change	16.54% 
  
 Open	        5.50 
 Today's High	6.40 
 Today's Low	5.45 
 Previous Close Price 
 10/11/2011	5.1400 
 52-Week High 
 10/11/2011	5.25 
 52-Week Low 
 11/10/2010	0.90

Price Performance (Last 52 Weeks)
10/11/2011 +363.06%

Volume 204,578
10-Day Average Volume 27,268
90-Day Average Volume 26,620

gotta love it when the day's *low* sets a new 52 week *high* :)

trades on egan from 15:26 to com  
  
 $6.3500	100   	NGS	17:52:53  
  
 $6.4500	100   	NGS	16:02:33 
  
 $6.3500	100   	NYE	16:02:32 
  
 $5.9900	2,688   NGS	16:00:21 
  
 $5.9000	200   	EDGX	15:59:50 
 $5.9000	500   	EDGX	15:59:27 
 $5.9000	500   	EDGX	15:59:20 
 $5.9000	915   	EDGX	15:58:22 
  
 $5.9800	100   	NGS	15:54:51 
  
 $5.9000	4,809   EDGX	15:53:26 
  
 $5.8800	100   	NGS	15:53:26 
  
 $5.8400	130   	NGS	15:52:14 
  
 $5.9000	191   	NDD	15:52:06 
 $5.9000	4,000   NDD	15:50:44 
 $5.9000	100   	EDGX	15:50:23 
 $5.9000	500   	EDGX	15:50:20 
 $5.9000	400   	EDGX	15:50:16 
  
 $5.8900	100   	NGS	15:50:16 
  
 $5.8500	400   	EDGX	15:48:06 
 $5.8500	100   	NDD	15:47:34 
 $5.8500	100   	EDGA	15:47:34 
 $5.8500	110   	EDGA	15:47:34 
 $5.8500	100   	EDGA	15:47:34 
  
 $5.8450	520   	NDD	15:45:56 
  
 $5.8000	900   	NDD	15:45:56 
  
 $5.8450	100   	EDGX	15:41:13 
 $5.8450	100   	EDGX	15:41:13 
  
 $5.8000	100   	EDGX	15:26:26 
  
 $5.8100	100   	NYE	15:26:26 
 $5.8100	100   	NYE	15:26:26 
 

===
4kids
all jmo

[fourkids_9pets]

yeah especially after that block done ah's yesterday :)

==
4kids
all jmo

[vinnybotz]

what a day so far here!!! it was go time once the uplist occurred. go egan!!!!!!!!!!

[fourkids_9pets]

gotta love it when *NITE*
is reduced to *nothing*

watching rt l2 on egan today
is just *revealing*

just a few new *hod's set* on less than 20k in volume .. lol

congrats to all my fellow egan shareholders :)

==
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
5.14 0.36 (7.53 %)AS OF 3:59:25PM ET 10/11/2011

 Last Trade	5.14 
 Trade Time	3:59:25pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	0.36 
 Today's % Change	7.53% 
  
 Open	        4.80 
 Today's High	5.25  
 Today's Low	4.80 
 Previous Close Price 
 10/10/2011	4.78 
 52-Week High 
 09/23/2011	5.02 
 52-Week Low 
 11/10/2010	0.90

Price Performance (Last 52 Weeks)
10/10/2011 +334.55%

Volume 124,242
10-Day Average Volume 15,906
90-Day Average Volume 25,367


20111011|EGAN|33614|0|98737|O
25,505 t trades bypass daily reg sho

==
4kids
all jmo

[fourkids_9pets]

EGAN Volume 113,145
10-Day Average Volume 15,906
90-Day Average Volume 25,367

==
4kids
all jmo

[fourkids_9pets]

gotta love it :)

go egan

==
4kids
all jmo

[MikeDDKing]

eGain Announces NASDAQ Listing

NASDAQ Trading Expected to Start October 12, 2011 Under Symbol "EGAN"

On Tuesday October 11, 2011, 9:30 am

MOUNTAIN VIEW, CA--(Marketwire -10/11/11)- eGain Communications (OTC.BB: EGAN.OB - News), a leading provider of cloud and on-premise customer interaction hub software, today announced the NASDAQ Stock Market LLC has approved its application for listing of the Company's common stock under the symbol "EGAN". Trading on the NASDAQ Capital Market is expected to begin on October 12, 2011.

"Listing on the NASDAQ exchange is an integral part of our plan to build shareholder value and strengthen our shareholder base," said Ashu Roy, eGain CEO. "The NASDAQ listing will provide increased visibility and a broader range of investors access to our stock as we strive to deliver the best knowledge-powered customer interaction product to the global market."

About eGain Communications Corporation
eGain (EGAN.OB) is the leading provider of cloud and on-premise customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp.

Headquartered in Mountain View, California, eGain has operating presence in North America, EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements relating to the Company's beliefs that listing on the NASDAQ exchange is an integral part of its plan to build shareholder value and strengthen its shareholder base; that the listing will provide increased visibility and a broader range of investors access to its stock. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially, and reported results should not be considered as an indication of future performance. These risks and uncertainties include, but are not limited to: general and regional economic conditions, currency exchange rate fluctuations, the overall demand for enterprise software and services, governmental budgetary constraints or shifts in government spending priorities, general political developments, and other risks detailed from time to time in the Company's SEC reports, including its Annual Report on Form 10-K for the fiscal year ended June 30, 2011. The Company disclaims any intent or obligation to update these forward-looking statements.

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

Contact:

Company
Eric Smit
650-230-7500
[e-mail]
Investor Relations
Charles Messman or Todd Kehrli
MKR Group, Inc.
323-468-2300
[e-mail]

[fourkids_9pets]

Premier Wireless Operator in the US Selects eGain Virtual Assistant Technology to Provide Innovative, Multilingual Customer Self-Service Marketwire   "Press Releases"

Thursday, October 06 2011 7:44 AM, EST

MOUNTAIN VIEW, CA -- (MARKET WIRE) -- 10/06/11 -- eGain (OTCBB: EGAN), the leading provider of cloud and on-site customer interaction software, today announced that a premier wireless network operator in the US has selected eGain Chatbot to provide 24x7 web self-service in English and Spanish to subscribers and prospective customers.

Subscribers will be able to get answers to queries on mobile phone models, plans, billing, product issues, and procedures by chatting with the bot. Designed to behave like a human chat agent, the chatbot will interact with customers in an engaging, conversational style, and escalate to live chat agents with full context, when necessary. This eliminates the need for consumers to repeat information already shared with the chatbot, while alerting the human chat agent to solutions or answers provided by the chatbot that might not have worked for the subscriber. The chatbot's personality and interactions will reflect the operator's brand.

"Chatbots add a human face to self-service and make it useful and entertaining," said Ashu Roy , eGain Chairman and CEO. "By co-innovating with blue-chip companies in the communications sector, we look forward to enabling unique customer interactions that are both delightful to subscribers and profitable for the business."

About eGain Chatbot

eGain Chatbot™ is a lifelike, conversational agent providing a unique, interactive and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A user simply chats with the bot in natural language, and the chatbot acts as an agent, providing answers and web site tours, collecting feedback, and solving customer problems. A pioneering, best-in-class virtual assistant solution and an integral part of eGain 10 customer interaction hub suite, eGain Chatbot not only offers best-in-class functionality but also seamless escalation to agent-assisted chat. For more information, visit www.egain.com/products/chatbot.asp.

About eGain

eGain (OTCBB: EGAN) is the leading provider of cloud and on-site customer interaction software for sales, marketing, and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain software, visit http://www.egain.com/products/index.asp

Headquartered in Mountain View, California , eGain has operating presence in North America , EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain.

†Based on weekly patent counts issued by United States Patent and Trademark Office.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain media contacts Jamie Abayan eGain 650-230-7532 [e-mail] Kristin Miller SS|PR 719-634-8292 [e-mail]

Source: eGain

[fourkids_9pets]

EGAN .. 10K FILED

http://www.otcmarkets.com/edgar/GetFilingHtml?FilingID=8162959

from EF >>

Tuesday, September 27 2011 4:08 PM, EST EGAIN COMMUNICATIONS CORP - 10-K - MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Edgar Online   "Glimpses"

The following discussion of eGain's financial condition and results of operations should be read together with the consolidated financial statements and related notes in this Annual Report on Form 10-K. This discussion may contain forward-looking statements based upon current expectations that involve risks and uncertainties. These risks and uncertainties may cause actual results to differ materially from those discussed in the forward-looking statements.

Overview

The Company was incorporated in Delaware in September 1997 . eGain is one of the premier providers of cloud and on-site customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs. In fiscal year 2011, we recorded annual revenue of $44.1 million and income from operations of $9.7 million , compared to an annual revenue of $29.9 million and income from operations of $1.2 million in the prior year. Total revenue growth of 47%, was primarily driven by the license and recurring revenue growth. Cash from operations increased significantly to $6.8 million in fiscal year 2011 from $2.5 million in the prior year. Based upon the strong increase in the demand for our products and services we continued to increase our investment in sales and marketing and began to expand our distribution capability during fiscal year 2011. If the demand continues for our products and services, we intend to continue to increase our sales and marketing investments and the expansion of distribution capability in fiscal year 2012. In addition, we intend to make further investments in product development and technology to enhance our current products and services, develop new products and services and further advance our solution offerings. We believe that existing capital resources will enable us to maintain current and planned operations for the next 12 months. Due to our limited operating history and fluctuations in business, we believe that period-to-period comparisons of our revenue and operating results may not be meaningful and should not be relied upon as indications of future performance, but we anticipate an increase in revenue in fiscal year 2012.

==
4kids
all jmo

[fourkids_9pets]

EGAN>> EGAIN COMMUNICATIONS CORP FILES (8-K/A) Disclosing Entry into a Material Definitive Agreement, Unregistered Sale of Equity Securities Edgar Online   "Glimpses"
Item 1.01. Entry into a Material Definitive Agreement

Friday, September 23 2011 1:46 PM, EST

On September 24, 2008 , eGain Communications Corporation (the "Company") entered into a Conversion Agreement and Amendment to Subordinated Secured Promissory Notes (the "Agreement") with Ashutosh Roy , Oak Hill Capital Partners, L.P. , Oak Hill Capital Management Partners, L.P. and FW Investors V, L.P. (collectively, the "Lenders"). The Lenders previously loaned the Company an aggregate of $8,500,000 and received a promissory notes with maturity dates of March 31, 2009 (the "Prior Note"). Pursuant to the Agreement and subject to the terms and conditions contained therein, the Company and the Lenders have agreed to (i) convert a portion of the outstanding indebtedness under the Prior Note equal to $6,535,977 into shares of the Company's common stock at a price per share equal to $0.95 (the "Note Conversion"), and (ii) extend the maturity date of the remaining outstanding indebtedness accrued under the Prior Note to March 31, 2012 , as well as the period for which interest shall accrue on the Prior Notes (the "Note Extension"). In addition, in consideration for the extension, the Lenders have received receive warrants to purchase an aggregate of 1,525,515 shares of the Company's common stock at a price per share equal to $0.95 for an aggregate exercise price of $1,449,239 . The warrants are exercisable in whole or in part until September 2011 . The common stock issued in connection with the Note Conversion and the warrants were issued in a direct private placement exempt from registration pursuant to Section 4(2) of the Securities Act of 1933, as amended, and Rule 506 of Regulation D promulgated thereunder.

The foregoing summaries of the Agreement, promissory note extension and warrant do not purport to be complete and is qualified in its entirety by reference to the Agreement, promissory not and warrant attached as an exhibit hereto.

Item 3.02. Unregistered Sales of Equity Securities .

The information set forth in Item 1.01 is incorporated by reference under this Item.

2

--------------------------------------------------------------------------------

http://www.otcmarkets.com/edgar/GetFilingHtml?FilingID=8159147

[fourkids_9pets]

Premier US Insurance Company Uses eGain Cobrowse to Accelerate Member Onboarding and Web Sales Marketwire   "Press Releases"

Thursday, September 22 2011 7:45 AM, EST

MOUNTAIN VIEW, CA -- (MARKET WIRE) -- 09/22/11 -- eGain (OTCBB: EGAN), the leading provider of cloud and on-site customer interaction software for sales and service, today announced that a Fortune 200 US insurance company uses eGain Cobrowse™, eGain Chat™ and eGain ClickToCall™ to deliver superior purchase, enrollment, and service experiences to members.

Online form-filling is a major hurdle in the customer acquisition and onboarding processes, especially in regulated sectors like financial services, insurance, health care, and government. Increasingly complicated forms confuse and frustrate customers. As a result, 75% of all web forms are abandoned. With eGain Cobrowse, businesses can help customers complete web forms in a convenient and secure manner -- while simultaneously engaging them in a phone call or text chat.

Known for delivering innovative member services, the insurance firm -- which also offers other financial services products -- has deployed eGain's award-winning solutions for collaborative browsing, chat and click-to-call to thousands of business representatives in its contact centers. These agents not only provide real-time form-filling assistance but also show members how to use the company website through cobrowse-enabled phone conversations. The eGain deployment has enabled the company to increase online form completion by 200%.

"Easy-to-use, secure cobrowsing capability turns an ordinary phone or chat interaction into a rich multimedia experience for customers," said Ashu Roy , eGain CEO. "We are delighted to enable innovative insurance and financial services companies to transform their critical customer acquisition and onboarding processes."

About eGain Cobrowse

eGain Cobrowse is a secure solution for shared web form-filling and site guidance. Unlike page push and screen sharing technologies, eGain Cobrowse enables true two-way collaboration between the business representative and the consumer. It also provides granular, role-based view and action control for privacy and compliance.

Easy to deploy, eGain Cobrowse does not require any consumer download. With eGain's multichannel customer interaction hub, cobrowse interactions are unified with other communication channels to provide 360-degree context. For more information, visit the following pages:


eGain Cobrowse: www.eGain.com/products/cobrowse.asp

eGain Chat: http://www.egain.com/products/chat.asp

eGain ClickToCall: http://www.egain.com/clicktocall.asp


About eGain

eGain (OTCBB: EGAN) is the leading provider of cloud and on-site customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp

Headquartered in Mountain View, California , eGain has operating presence in North America , EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain Media Contacts Jamie Abayan eGain 650-230-7532 [e-mail] Kristin Miller SS|PR 719-634-8292 [e-mail]

Source: eGain

[fourkids_9pets]

eGain Positioned in the "Leaders" Quadrant of the Magic Quadrant for CRM Web Customer Service Marketwire   "Press Releases"

Wednesday, September 21 2011 4:03 PM, EST

MOUNTAIN VIEW, CA -- (MARKET WIRE) -- 09/21/11 -- eGain (OTCBB: EGAN), a leading provider of cloud and on-site customer interaction hub software for sales and service, today announced it has been positioned by Gartner, Inc. in the "Leaders" quadrant of the 2011 "Magic Quadrant for CRM Web Customer Service."

In the report, Johan Jacobs , Research Director at Gartner, defines "leaders" as vendors who "demonstrate market-defining vision and the ability to execute against that vision through products, services, demonstrable sales figures, and solid new references for multiple geographies and vertical industries. Clients report that the vendors deliver a high level of value and return on their commitment. The development team has a clear vision of the implications of business rules, and the impact of WCS on customer service requirements." He adds, "A characteristic of a Leader is that clients look to the vendor for clues as to how to innovate in customer service. The vendor does not necessarily drive a customer toward vendor lock-in, but rather provides openness to an ecosystem. When asked, their clients reply that this product has affected the organization's competitive position in their markets and helped lower costs. Leaders provide functionally diverse and rich WCS suites in which their own knowledgebase solution is part of the integrated offering and can be deployed and supported globally, and have at least six of the seven WCS framework components supported as an OEM solution."

Highlighting the importance of knowledge in delivering effective web customer service, Johan Jacobs says, "what differentiates the leaders in the 2011WCS Magic Quadrant from the rest of the players is a well-structured and strong knowledgebase with advanced search functionality that can handle both structured and unstructured data."

In terms of market trends, the report states that "more than 82% of multichannel product buyers prefer a more comprehensive WCS suite, as opposed to a stand-alone single-channel or point-based product. The most often quoted technology reason is an attempt to avoid the problems, efforts and costs associated with trying to integrate multiple disparate channel solutions from a plethora of point-based product solution sets."

"We are delighted to be in the Leaders quadrant," said Ashu Roy , eGain Chairman and CEO. "What has become very clear in the last year is that WCS is important not just for service, but also for sales and marketing. We are very excited at the prospect of powering even more innovative and ambitious online interaction strategies."

Proven in cloud and on-site deployments for over a decade, the eGain® 10 suite is a comprehensive solution for multichannel customer service, sales, and knowledge management. Modular applications, built on a common platform, enable businesses to offer rich, unified interactions across web, social, and phone channels.

Details of eGain 10 are available at www.egain.com/products/index.asp.

Gartner, Inc., Magic Quadrant for CRM Web Customer Services, Johan Jacobs , September 19, 2011 .

About the Magic Quadrant The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About eGain eGain (OTCBB: EGAN) is the leading provider of cloud and on-site customer interaction software for sales and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs). To find out more about eGain products, visit http://www.egain.com/products/index.asp.

Headquartered in Mountain View, California , eGain has operating presence in North America , EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain media contacts Jamie Abayan eGain 650-230-7532 [e-mail] Kristin Miller SS|PR 719-634-8292 [e-mail]

Source: eGain

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
4.90 -0.10 (-2.00 %)AS OF 3:25:55PM ET 09/20/2011

 Last Trade	4.90 
 Trade Time	3:25:55pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	-0.10 
 Today's % Change	-2.00% 
  
 Open	        5.00 
 Today's High	5.00 
 Today's Low	4.90 
 Previous Close Price 
 09/19/2011	5.00 
 52-Week High 
 09/19/2011	5.00 
 52-Week Low 
 09/22/2010	0.55

Price Performance (Last 52 Weeks)
09/19/2011 +488.24%

Volume 10,068
10-Day Average Volume 83,442
90-Day Average Volume 24,871

20110920|EGAN|1550|0|9068|O
1,000 t trade bypasses daily reg sho

dollar amount ~ $50,283.00

reg sho = 1550

trades 
  
 $5.0000	1,000   OBB	16:09:49 <t trade> 
  
 $4.9000	115   	OBB	15:25:55 at bid <nite> 
  
 $5.0000	100   	OBB	15:18:13 at ask  
 $5.0000	520   	OBB	15:02:32 
 $5.0000	280  	OBB	15:02:29 
 $5.0000	100   	OBB	14:38:55 at ask  
  
 $4.9900	150   	OBB	14:25:27 at bid <nite> 
 $4.9900	1,900   OBB	14:25:24 at bid <nite> 
  
 $5.0000	870  	OBB	14:22:26 at ask  
 $5.0000	2,000   OBB	14:20:10 
 $5.0000	1,000   OBB	14:20:07 at ask  
  
 $4.9900	450   	OBB	14:17:22 at bid <nite> 
 $4.9900	500   	OBB	14:14:48 at ask  
 $4.9900	183   	OBB	14:05:41  
 $4.9900	100   	OBB	13:41:48 at ask  
  
 $4.9000	100   	OBB	11:37:52 at bid  
  
 $5.0000	500   	OBB	10:09:13 at ask  
 $5.0000	100   	OBB	09:44:08 
 $5.0000	100   	OBB	09:30:42 at ask  
 

==
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
5.0000 0.0000 (0.00 %)AS OF 3:43:11PM ET 09/19/2011

 Last Trade	5.0000 
 Trade Time	3:43:11pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	0.0000 
 Today's % Change	0.00% 
  
 Open	        4.8600 
 Today's High	5.0000 
 Today's Low	4.5600 
 Previous Close Price 
 09/16/2011	5.0000 
 52-Week High 
 09/16/2011	5.0000 
 52-Week Low 
 09/22/2010	0.5500

Price Performance (Last 52 Weeks)
09/19/2011 +614.29%

Volume 18,120
10-Day Average Volume 84,526
90-Day Average Volume 25,036



20110919|EGAN|6920|0|17920|O
200 t trade bypasses daily reg sho

dollar amount ~ $88,992.00

reg sho = 6920

trades 
  
 $5.0000	1,000   OBB	15:43:11 at ask  
 $5.0000	1,000   OBB	15:43:06 
 $5.0000	1,000   OBB	15:43:06 
 $5.0000	500   	OBB	15:25:11 
 $5.0000	1,000   OBB	15:18:08 
 $5.0000	1,000   OBB	15:18:07 at ask  
  
 $4.9900	1,000   OBB	14:01:33 at ask <undercut> auto  
  
 $5.0000	240   	OBB	13:49:17 at ask  
 $5.0000	180   	OBB	13:47:35 
 $5.0000	500   	OBB	13:39:52 
 $5.0000	500   	OBB	13:39:52 at ask  
  
 $4.5600	800   	OBB	13:28:26 at bid nite 
  
 $4.6000	500   	OBB	13:28:24 at bid  
  
 $4.5600	700   	OBB	13:28:24 at bid nite 
  
 $4.7800	1,000   OBB	13:28:16 at bid ubss  
  
 $4.6600	1,000   OBB	13:28:15 
  
 $5.0000	1,000   OBB	13:23:50 at ask  
  
 $4.9900	1,000   OBB	13:23:47 at ask <undercut> auto  
 $4.9900	1,400   OBB	11:46:42 at ask <undercut> auto  
  
 $5.0000	500   	OBB	11:07:50 at ask  
 $5.0000	100   	OBB	10:39:59 
 $5.0000	500   	OBB	10:31:11 
 $5.0000	100   	OBB	10:23:58 
 $5.0000	100   	OBB	10:05:32 
 $5.0000	100   	OBB	09:57:18 at ask  
  
 $4.9500	400   	OBB	09:56:17 at ask  
 $4.9500	100   	OBB	09:56:13 at ask  
  
 $4.8600	500   	OBB	09:34:42 <hidden> 
 $4.8600	200   	OBB	09:30:09 <hidden> 
  
 $4.8600	200   	OBB	09:29:57 <t trade>

===
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
5.00 0.22 (4.60 %)AS OF 3:39:44PM ET 09/16/2011

 Last Trade	5.00 
 Trade Time	3:39:44pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	0.22 
 Today's % Change	4.60% 
  
 Open	        4.90 
 Today's High	5.00 ** new 52 week high 
 Today's Low	4.75 
 Previous Close Price 
 09/15/2011	4.78 
 52-Week High 
 09/15/2011	4.79 
 52-Week Low 
 09/22/2010	0.55

Price Performance (Last 52 Weeks)
09/15/2011 +745.45%

Volume 12,436
10-Day Average Volume 96,226
90-Day Average Volume 25,031


20110916|EGAN|7930|0|12436|O

dollar amount ~ $60,812.00

reg sho = 7930

trades 
  
 $5.0000	100   	OBB	15:39:44 
  
 $4.7500	200   	OBB	15:39:09 
 $4.7500	294   	OBB	15:39:09 
  
 $5.0000	100   	OBB	15:35:13 
  
 $4.9000	820   	OBB	15:34:49 
  
 $5.0000	450   	OBB	15:01:38 
 $5.0000	100   	OBB	13:59:06 
 $5.0000	100   	OBB	13:59:05 
 $5.0000	100   	OBB	13:58:58 
  
 $4.9800	1,000   OBB	12:54:57 
  
 $4.9000	1,180   OBB	12:52:01 
 $4.9000	107   	OBB	12:32:26 
 $4.9000	325   	OBB	11:40:48 
  
 $4.8400	510   	OBB	11:38:10 
  
 $4.8000	500   	OBB	11:30:18 <hidden> 
  
 $4.7500	100   	OBB	10:35:02 
  
 $4.8000	1,000   OBB	09:46:40 <hidden> 
  
 $4.8400	480   	OBB	09:31:52 
  
 $4.9000	2,525   OBB	09:30:24 
 $4.9000	1,000   OBB	09:30:19 
 $4.9000	500   	OBB	09:30:10 
 $4.9000	945   	OBB	09:30:03

===
4kids
all jmo

[fourkids_9pets]

EGAN >> 5.00 hit 3x over .. notice where roth relo'd on the ask <5.50>
that was 4 seconds b4 the first 100 at 5.00 went off :)

auto left <on ask 5.00> size shows 14,900 .. next week should be interesting

bid is nite at 4.90 .. size show 820

vol = 10,472

==
4kids
all jmo

[vinnybotz]

$5s coming. awesome

[fourkids_9pets]

egan .. bid/ask .. 4.90/5.00 .. 1x2

nite on bid

roth and auto on ask

vol = 10,172

another new 52 week high hit today

==
4kids
all jmo

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
4.78 0.13 (2.80 %)AS OF 3:58:06PM ET 09/15/2011

 Last Trade	4.78 
 Trade Time	3:58:06pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	0.13 
 Today's % Change	2.80% 
  
 Open	        4.65 
 Today's High	4.79 ** new 52 week high 
 Today's Low	4.65 
 Previous Close Price 
 09/14/2011	4.65 
 52-Week High 
 09/14/2011	4.75 
 52-Week Low 
 09/22/2010	0.55

Price Performance (Last 52 Weeks)
09/14/2011 +745.45%

Volume 32,838
10-Day Average Volume 96,913
90-Day Average Volume 24,806

20110915|EGAN|13908|0|22538|O
10,300 t trade bypasses daily reg sho

dollar amount ~ $155,836.00

reg sho = 13908

trades 
  
 $4.7595	10,300  OBB	16:03:13 <t trade>  
  
 $4.7800	500   	OBB	15:58:06 
  
 $4.7900	400   	OBB	15:54:55 
 $4.7900	800   	OBB	15:54:55 
 $4.7900	800   	OBB	15:46:47 
 $4.7900	100   	OBB	15:42:35 
 $4.7900	1,000   OBB	15:40:53 
 $4.7900	400   	OBB	15:36:15 
 $4.7900	700   	OBB	15:29:24 
 $4.7900	500   	OBB	15:23:11 
 $4.7900	700   	OBB	15:13:26 
 $4.7900	700   	OBB	15:03:36 
 $4.7900	700   	OBB	15:03:05 
 $4.7900	700   	OBB	14:57:35 
 $4.7900	700   	OBB	14:55:39 
 $4.7900	700   	OBB	14:54:15 
 $4.7900	700   	OBB	14:44:10 
  
 $4.7000	800   	OBB	14:42:07 
  
 $4.7900	100   	OBB	14:26:08 
  
 $4.7000	200   	OBB	14:25:58 
 $4.7000	200   	OBB	14:21:54 
 $4.7000	500   	OBB	14:21:54 
  
 $4.7900	100   	OBB	14:14:57 ** new 52 week high 
  
 $4.7500	1,000   OBB	12:51:28 
 $4.7500	500   	OBB	12:51:18 
  
 $4.7400	100   	OBB	12:44:30 
  
 $4.7450	1,042   OBB	12:44:06 
 $4.7450	500   	OBB	12:23:21 
  
 $4.7300	1,000   OBB	12:20:57 
  
 $4.7200	1,500   OBB	12:17:19 
  
 $4.6500	1,508   OBB	11:35:01 
 $4.6500	1,508   OBB	11:35:01 
 $4.6500	1,880   OBB	11:08:44

===
4kids
all jmo

[vinnybotz]

4.78x4.79 NEW HIGHS!

[vinnybotz]

beautiul close @4.75 right at the 52wk high!

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
4.60 0.10 (2.22 %)AS OF 3:49:58PM ET 09/12/2011

 Last Trade	4.60 
 Trade Time	3:49:58pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	0.10 
 Today's % Change	2.22% 
  
 Open	        4.75 
 Today's High	4.75 ** new 52 week high 
 Today's Low	4.50 
 Previous Close Price 
 09/09/2011	4.50 
 52-Week High ** 
 09/09/2011	4.65 
 52-Week Low 
 09/22/2010	0.55

Price Performance (Last 52 Weeks)
09/12/2011 +469.62%

Volume 39,900
10-Day Average Volume 90,440
90-Day Average Volume 23,718

20110912|EGAN|11500|0|39900|O

dollar amount ~ $185,396.00

trades 
  
 $4.6000	2,400   OBB	15:49:58 
  
 $4.5100	500   	OBB	15:16:20 
  
 $4.5000	3,000   OBB	15:12:53 
  
 $4.6500	400   	OBB	13:19:30 
  
 $4.5000	100   	OBB	13:19:28 
 $4.5000	100   	OBB	13:06:16 
  
 $4.7000	9,300   OBB	13:05:54 
  
 $4.6500	9,000   OBB	13:05:40 
  
 $4.7000	200   	OBB	12:52:24 
  
 $4.6600	100   	OBB	12:17:49 
 $4.6600	600   	OBB	12:17:46 
 $4.6600	100   	OBB	12:11:04 
 $4.6600	100   	OBB	12:11:01 
 $4.6600	2,000   OBB	12:10:56 
  
 $4.6500	3,000   OBB	11:07:43 
  
 $4.7000	100   	OBB	11:02:17 
  
 $4.6500	4,000   OBB	11:01:17 
 $4.6500	4,000   OBB	11:01:16 
 $4.6500	450   	OBB	10:26:27 
 $4.6500	100   	OBB	10:26:25 
 $4.6500	100   	OBB	09:37:22 
  
 $4.7500	250   	OBB	09:30:01 ** new 52 week high 

==
4kids
all jmo

[vinnybotz]

this stock still amazes me. cant wait for an uplist

[Taking_Profits]

1 Year ago EGAN was trading @ .55 With the increasing Average Volume and +$4.00 shareprice they can uplist to Nasdaq That would be big !!

[vinnybotz]

4.50 -0.050 (-1.10%)
Last Trade as of 3:58 PM ET 9/9/11


im ready for the nasdaq!!!

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMM CP
4.55 0.30 (7.06 %)AS OF 3:54:51PM ET 09/08/2011

 Last Trade	4.55 
 Trade Time	3:54:51pm ET 
 Last Trade Exchange	OTC BB 
 Today's Change	0.30 
 Today's % Change	7.06% 
  
 Open	        4.25 
 Today's High	4.62** new 52 week high 
 Today's Low	4.16 
 Previous Close Price 
 09/07/2011	4.25 
 52-Week High ** 
 09/06/2011	4.50 
 52-Week Low 
 09/22/2010	0.55

Price Performance (Last 52 Weeks)
09/07/2011 +372.22%

Volume 270,264
10-Day Average Volume 58,825
90-Day Average Volume 19,316

20110908|EGAN|115975|0|250264|O
20,000 t trade bypasses daily reg sho

dollar amount ~ $1,163,863.00

to the best of my knowledge today was a record setting volume
day on EGAN <at least since i've been invested> came close
a few months back for comp's sake ..

20110719|EGAN|20300|0|261952|O

 Date	        Open	High	Low	Close	Volume	 
  
 7/19/11	3.35	3.65	3.35	3.45	266,952

trades 
  
  
 $4.5605	20,000  OBB	16:01:40 <t trade> 
  
 $4.5500	800   	OBB	15:54:51 at ask 
  
 $4.5000	385   	OBB	15:54:45 
  
 $4.5100	115   	OBB	15:54:44 
  
 $4.5200	500   	OBB	15:54:41 
  
 $4.5500	800   	OBB	15:53:00 
 $4.5500	100   	OBB	15:49:36 
  
 $4.5000	100   	OBB	15:49:33 
 $4.5000	200   	OBB	15:49:32 
 $4.5000	800   	OBB	15:49:32 
 $4.5000	100   	OBB	15:49:32 
  
 $4.5100	420   	OBB	15:48:43 
  
 $4.5500	500   	OBB	15:44:51 
 $4.5500	100   	OBB	15:44:49 
 $4.5500	2,000   OBB	15:44:46 
 $4.5500	100   	OBB	15:42:48 
 $4.5500	1,000   OBB	15:40:15 
 $4.5500	100   	OBB	15:37:46 
 $4.5500	100   	OBB	15:16:29 
  
 $4.5100	265   	OBB	15:15:41 
  
 $4.5500	100   	OBB	15:14:45 
  
 $4.6000	100   	OBB	15:10:49 
 $4.6000	100   	OBB	15:09:54 
 $4.6000	100   	OBB	14:50:29 
  
 $4.5100	200   	OBB	14:50:03 
  
 $4.6000	100   	OBB	14:44:47 
  
 $4.5800	1,000   OBB	14:44:37 
 $4.5800	1,500   OBB	14:42:16 
  
 $4.6000	100   	OBB	14:40:47 
 $4.6000	2,500   OBB	14:38:22 
  
 $4.6200	100   	OBB	14:34:47 
  
 $4.5000	104   	OBB	14:34:03 
  
 $4.6200	2,000   OBB	14:25:13 
 $4.6200	100   	OBB	13:28:18 
 $4.6200	1,000   OBB	13:28:17 
 $4.6200	100   	OBB	13:23:19 
 $4.6200	100   	OBB	13:06:48 
 $4.6200	1,520   OBB	13:05:39 
 $4.6200	980   	OBB	13:05:25 
  
 $4.5500	1,000   OBB	13:04:52 
  
 $4.6200	100   	OBB	13:03:33 
 $4.6200	100   	OBB	13:02:33 
 $4.6200	100   	OBB	12:57:18 
 $4.6200	100   	OBB	12:56:06 ** new 52 week high 
  
 $4.6000	100   	OBB	12:54:19 
 $4.6000	2,000   OBB	12:41:56 
 $4.6000	100   	OBB	12:41:14 
 $4.6000	3,000   OBB	12:38:36 
 $4.6000	100   	OBB	12:37:31 
 $4.6000	1,000   OBB	12:37:17 
 $4.6000	1,000   OBB	12:37:11 
 $4.6000	100   	OBB	12:29:50 
  
 $4.5000	1,000   OBB	12:28:04 
  
 $4.6000	100   	OBB	12:25:24 
 $4.6000	100   	OBB	12:11:06 
 $4.6000	100   	OBB	12:09:28 
 $4.6000	100   	OBB	12:08:30 
  
 $4.5200	200   	OBB	12:07:16 
  
 $4.6000	100   	OBB	12:06:59 
  
 $4.5000	2,000   OBB	12:06:45 
 $4.5000	1,200   OBB	12:02:54 
 $4.5000	100   	OBB	12:02:23 
 $4.5000	1,000   OBB	11:56:26 
 $4.5000	275   	OBB	11:55:38 
 $4.5000	1,125   OBB	11:55:38 
 $4.5000	100   	OBB	11:51:44 
 $4.5000	100   	OBB	11:49:24 
 $4.5000	100   	OBB	11:49:07 
  
 $4.4600	1,000   OBB	11:47:06 
 $4.4600	100   	OBB	11:46:46 
  
 $4.4000	1,000   OBB	11:46:40 
  
 $4.4500	1,000   OBB	11:46:29 
  
 $4.4000	500   	OBB	11:46:03 
 $4.4000	500   	OBB	11:45:59 
  
 $4.3400	24,500  OBB	11:43:51 
  
 $4.4000	100   	OBB	11:43:35 
  
 $4.3000	25,000  OBB	11:42:52 
  
 $4.4000        100     OBB     11:42:51 
  
 $4.3900        500     OBB     11:41:53 
 $4.3900        500     OBB     11:41:44 
  
 $4.4000        100     OBB     11:41:41 
  
 $4.3000        300     OBB     11:41:33 
 $4.3000        1,000   OBB     11:41:31 
  
 $4.4000        100     OBB     11:41:13 
 $4.4000        100     OBB     11:34:42 
  
 $4.3000        100     OBB     11:29:17 
  
 $4.2700        12,000  OBB     11:27:41 
  
 $4.2352        25,000  OBB     11:24:15 <hidden> 
  
 $4.3000        375     OBB     11:23:16 
 $4.3000        500     OBB     11:23:01 
 $4.3000        2,500   OBB     11:22:12 
 $4.3000        500     OBB     11:22:07 
 $4.3000        500     OBB     11:21:49 
 $4.3000        100     OBB     11:19:44 
  
 $4.2500        8,000   OBB     11:16:07 
  
 $4.2000        1,500   OBB     11:15:51 
      
 $4.2500	2,500   OBB	11:02:28 
 $4.2500	300   	OBB	11:01:28 
  
 $4.2300	1,200   OBB	11:01:24 
  
 $4.2500	1,000   OBB	11:01:22 
  
 $4.2000	100   	OBB	10:42:37 
 $4.2000	500   	OBB	10:42:33 
  
 $4.2500	100   	OBB	09:58:49 
  
 $4.1600	50,000  OBB	09:57:13 <hidden> 
  
 $4.2000	49,500  OBB	09:55:18 at ask maxm 
 $4.2000	500   	OBB	09:47:18 at ask maxm 
  
 $4.2500	100   	OBB	09:42:57 
 $4.2500	100   	OBB	09:33:00 
 $4.2500	100   	OBB	09:31:28

==
4kids
all jmo

[fourkids_9pets]

i'll be very happy when egan *trades*
safely above the 5.00 pps range for more
than a day or two .. :)

==
4kids
all jmo