I don't think it was intentional, but it sure is unprofessional. Why didn't they just use PDF documents? The reader/editor is a free download, PDFs are used by govt, insurance, real estate, attorneys, all kinds of actual businesses - and it looks EXACTLY the same for all printers, browsers and operating systems (even on Macs), which is not true of Word.
Be that as it may, for those who don't have MS Word, you can always download Open Office, for free, which will handle Word documents.