Sometimes lots goes on behind the scenes and isn't apparent to end-users. I work on systems like that. I'm still trying to figure out why they needed us to change our passwords. I've come up with a couple of theories. Does anybody know the reason?
My IndexOutOfRangeException problem is still there, it's just responded to differently. A big step in the right direction (not that they were going in the wrong direction, but just a bit too slowly for some.)
Edit 10:31 Oh, don't bother reporting the broken HTML tag on the "Error Details" page, I already did ;-)