Computer Learning

[PMS Witch]

In general use, USB3 is newer than Windows 7. This may explain why your Windows 7 System Restore is having difficulties with your USB3 external disk.

May I suggest an alternative?

Download an evaluation copy of Windows 8 Enterprise and burn the .ISO file to a DVD.

Evaluate Windows 8

Boot from the Windows 8 DVD and try restoring your system.

Since Windows 8 is three years newer than Windows 7, the drivers loaded at boot time should include those necessary to handle your USB3 external disk.

DISCLAIMER: I HAVE NOT TESTED THIS IDEA! I AM ONLY SPECULATING!

Cheers, PW.

P.S. Those who did not get a Windows DVD with their computer may wish to download a Windows 8 Evaluation .ISO and burn a disk. Even if Windows 8 is never tried, the disk still has the code needed to repair systems that are unable to boot.

And if they want Windows 7 (SP1) .ISO files, use these links. . .

Win7.ISO (32 Bit)

Win7.ISO (64 Bit)