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Re: janice shell post# 186698

Saturday, 05/15/2021 3:31:12 PM

Saturday, May 15, 2021 3:31:12 PM

Post# of 234106
You will know you unplugged the modem when the status lights go out. The word "FIOS" in your Wi-Fi connection indicates Verizon. Go ahead and disconnect the modem, wait 30 seconds and plug it back in. If there is a problem with your router talking to your modem, this should fix it.
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