We've got a family member with a serious medical issue; disregarding minor stuff, it's our first serious, major interaction with the medical establishment in 20 years.
My wife and I are both intelligent, educated, good communicators, know how to research. But over and over we still keep hitting the same attitudinal roadblock: I'm a doctor and you're not.
All that is needed to make a happy life is within yourself, in your way of thinking. -Marcus Aurelius
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