Replies to post #24586 on Computer Learning (HELP)

[mimurray]

If you already deleted the two fleas that MB found, try running MB again in Normal mode.

[Howzitgoing]

I feel your pain, actually everybody's groans going through hours of scanning with or without tech support from Jack Daniels.

Some of you on the board are describing what may be a rootkit, which is a category of particularly bad malware.
http://en.wikipedia.org/wiki/Rootkit

Unfortunately many rootkits are so devious (intelligent), they can hide from NAV, McAfee and the other mainstream anti-vir programs, even re-naming themselves to avoid detection.

Long story short, two progs (below) helped pinpoint the problems, but I still had to go through several directories and the Registry to manually delete files and keys.

http://support.kaspersky.com/viruses/solutions
> TDSSKiller
Fast, specialized scan. Installation not necessary. Good idea to rename TDSSKiller.exe to anything you like - gofishing.exe, dilutionsux.exe, etc. - to avoid the possibility of a rootkit smart enough to recognize the prog.

http://www.microsoft.com/en-us/security_essentials/default.aspx
> Microsoft Security Essentials
Finally MS is getting serious. Free. Getting good reviews.

It gets to a certain part of the scan ... and then stops, etc.

A lot of people are reporting that this is a problem with ZoneAlarm, even if it's been uninstalled (residual files). Search.