I wanted to gauge how concerned they were with the current PPS. So I decided to ask an open-ended question - "Why does the company think the share price has dropped so drastically since October?" She said she could look online and try to get a feel for the sentiment, and she would also ask Watson what his take was. This concerned me.
1) It sounds like they either haven't given it much thought, or they just aren't sure why it's happening.
2) Step 1 of correcting an issue is recognizing the root cause and implementing changes. You can't fix anything if you don't know what part of it is broken.
My take is that Watson is probably good at the company side of things, I just honestly don't think he has much experience running the public side of it. Put simply, they don't know why the PPS is so low, and they don't know how to fix it. I hope his business sense will pay off quickly and we'll get a PPS reaction based on pure performance. We need it soon. I'll post again when I get a reply, maybe he's on top of it and just hasn't forwarded that information to IR.