What I was trying to learn was is, what type of commercial customer or market is MSC Ind going after?
Is their potential customer-base someone who is looking for a bargain and shopping for the cheapest products?
As an example, how do the drill bits in MSC Ind catalog compare to Snap-On drill bits? Does MSC Ind sell cheap drill bits that are not made of quality steel and will break after used a few times?
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