Replies to post #38182 on The Question and Answer Board (IHUB)

[Bob Zumbrunnen]

Let me say it again with fewer words.

Most people know the site was down and that it's now up again.

The details of the outage are of little interest to most people. Not only too technical for most, but irrelevant.

If I thought everyone wanted/needed to know all the gory details, the only feasible way to do so would be to send a global PM. Which, as I've explained, would be a very dangerous thing to do. It could crash the site again.

I explained it on SI long before I explained it on iHub. I really do think that most of the people who want the details have the details. To ensure that *everyone* who wants the details has those details isn't feasible and pretty risky.

Sorry.

And, no, I'm not considering customers to be a pain in the ass. Just being realistic about the need and feasibility of ensuring everyone knows all the details.

And I'm also realistic about knowing that no matter what I do or don't do, there will be people who are displeased about such action or inaction, so I don't sweat it too much. Especially now when what matters most is getting the new version done.

Edit:

but again you have explained the situation in detail to I-Hub. WTF?

Just because you're not aware of the explanations (several) on SI doesn't mean they don't exist. My reply to you was the first I've said about it on iHub, to my recollection. You asked, I answered.

If you want more details, read the recent messages at http://www.siliconinvestor.com/stocktalk/subject.gsp?subjectid=16294

[gotmilk]

BobZ needs to make SI's Welcome thread multi-functional...
...
can be done with a simple name change
from
Welcome to Silicon Investor!
to
Welcome to Silicon Investor & WTF Happened This Time Bob?
:o)
Eventually atleast one person from all of SI's threads will know
the Welcome thread is where the WTFH info is, and they will
spread the info back onto those threads they post on.
.
Put the following phrase
"If it ain't broke, don't fix it."
through a Bob Z Converter
and get
"It ain't broke, but I'am gonna fix it so that it is broken."
:o)

[IH Geek [Dave]]

I've probably posted well over 100 messages all over the site [as SI Admin (Dave)] since it came back up late Thursday night, and have had several hundred user feedback posts sent back to me. The outage and recovery has been discussed all over the site, and there are links posted on numerous threads pointing to status messages on the Welcome thread. Also, the Welcome thread has been at or near the top of the Hot Subject lists since the site came back on line.

It seems that (almost) everyone on SI who was interested in getting status managed to do so.

[IH Geek [Dave]]

I'm curious.. does you cable provider send you a notice every time they have an operational issue? Your ISP? Your webmail provider? Do you expect them to?