The Question and Answer Board

[Bob Zumbrunnen]

Let me say it again with fewer words.

Most people know the site was down and that it's now up again.

The details of the outage are of little interest to most people. Not only too technical for most, but irrelevant.

If I thought everyone wanted/needed to know all the gory details, the only feasible way to do so would be to send a global PM. Which, as I've explained, would be a very dangerous thing to do. It could crash the site again.

I explained it on SI long before I explained it on iHub. I really do think that most of the people who want the details have the details. To ensure that *everyone* who wants the details has those details isn't feasible and pretty risky.

Sorry.

And, no, I'm not considering customers to be a pain in the ass. Just being realistic about the need and feasibility of ensuring everyone knows all the details.

And I'm also realistic about knowing that no matter what I do or don't do, there will be people who are displeased about such action or inaction, so I don't sweat it too much. Especially now when what matters most is getting the new version done.

Edit:

but again you have explained the situation in detail to I-Hub. WTF?

Just because you're not aware of the explanations (several) on SI doesn't mean they don't exist. My reply to you was the first I've said about it on iHub, to my recollection. You asked, I answered.

If you want more details, read the recent messages at http://www.siliconinvestor.com/stocktalk/subject.gsp?subjectid=16294