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mick

09/22/07 6:36 PM

#3098 RE: mick #3089

Disney Offers Customer Service Training
Walt Disney World calls its workers, from actors in Goofy outfits to laundry workers, "cast members" to make them feel part of the show. There's a garbage can every 25 steps, so litter will be tossed not dropped. There's a polite way to answer one of


business news Sep 22, 6:31 pm (ET)

http://news.myway.com/index/id/business|ap.html