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[mick]

Disney Offers Customer Service Training
Walt Disney World calls its workers, from actors in Goofy outfits to laundry workers, "cast members" to make them feel part of the show. There's a garbage can every 25 steps, so litter will be tossed not dropped. There's a polite way to answer one of


business news Sep 22, 6:31 pm (ET)

http://news.myway.com/index/id/business|ap.html