I'm just starting to try out TOS because it looks horrible, but my other broker is Fidelity, and their L2 looks like it was invented when pencils were invented... It's as Plain Jane as you can get.
With Schwab, when I sold ENZC for a massive loss, they wouldn't free up the cash, so I contacted them and they said that was because I was shorting it... I said NO... That says right on the screen that I sold it at Limit... It doesn't say I'm shorting it...
They had to call in a Supervisor who finally unlocked the cash... It's like they pull people off the street that have never heard of the stock market and give them a computer and a headset and hook them into the customer service portal...
THAT is only one example of many, many, many going back a decade at least... Stuck with them because their L2 is excellent... Now I'm going to ditch them unless I can figure out how to work with TOS.
News 
Market Data 
Discover 
AI
