Do they have an exclusive arrangement whereby they can only re-sell ZRFY software? It doesn’t cost them anything to be a software re-seller, unsold inventory doesn’t take up shelf space.
Again, pretend you’re a potential customer. You get approached then the very first thing you will do is Google to find out how highly regarded, or not, this software is.
What’s your boss going to say when you tell her that you’ve signed the company up to buy product that doesn’t make any lists of best in class.
On what basis can this software be sold? That is the issue you won’t deal with.