Thanks for the info. Like I said before, I'd like to see GZ get out of the rentals-by-mail business. I think the use of "experienced" and "effective" management should have been a priority. Companies can dig themselves a large hole by resisting good mgt decisions, which often comes from a fear a ceding control to others. That can be very foolish.
Well I believe there is nothing better than hearing was wrong with your company if you are sincere in wanting it to succeed. Let's hope JF and Co listen and respond in a positive way.