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Zorax

06/20/22 12:13 PM

#417293 RE: blackhawks #417292

Yes, that's their bundles.
Now go look at the fine print of your contract and see if you can find the wording about throttling your internet at times of high use as well as a data cap. These providers call it different things to confuse people, but they have been capping most peoples internet use with gig limits.

When you have a million tubers streaming the same call of duty game vids 24/7 that is a lot of bandwidth. And I'm not even talking about the billion tiktok views of just 10 tiktok plastic useless 'stars'.
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blackhawks

06/20/22 2:31 PM

#417300 RE: blackhawks #417292

119% of my plans 300M Mbps, both independently and at the Infinity site. Slightly higher on the independent site.

Two points.

You go deeper into the weeds than I do on this and I dispute nothing that you claim.

2. The overall on this matter? We're working with technology we could only dream of 25 years ago; even ten years ago now seems like a tin can and a wire.

My service is as advertised, outages are few and I'm credited for the exact time of the outages, for each of my 3 bundled services, when I phone in and request service credits.

Most people don't know to do that. The first service provider who applies AI to automatically credit customers for outages will take a financial hit, but they will probably win that back by marketing that feature to customers and prospects. And it would also motivate them to keep upgrading reliability.

If throttling is the issue you claim it to be it seems to me there would be more of an uproar, particularly from business users.

As I see it IF I am experiencing throttling it's of a speed that was unheard of for consumers even 5 years ago.

Practical impact on my overall satisfaction? Nil.