Tornado Alley (PROG)

[blackhawks]

119% of my plans 300M Mbps, both independently and at the Infinity site. Slightly higher on the independent site.

Two points.

You go deeper into the weeds than I do on this and I dispute nothing that you claim.

2. The overall on this matter? We're working with technology we could only dream of 25 years ago; even ten years ago now seems like a tin can and a wire.

My service is as advertised, outages are few and I'm credited for the exact time of the outages, for each of my 3 bundled services, when I phone in and request service credits.

Most people don't know to do that. The first service provider who applies AI to automatically credit customers for outages will take a financial hit, but they will probably win that back by marketing that feature to customers and prospects. And it would also motivate them to keep upgrading reliability.

If throttling is the issue you claim it to be it seems to me there would be more of an uproar, particularly from business users.

As I see it IF I am experiencing throttling it's of a speed that was unheard of for consumers even 5 years ago.

Practical impact on my overall satisfaction? Nil.