Great Response and very pertinent List of Questions to FDIC. Thanks for writing this letter to FDIC and fighting for all of us! Let's hope FDIC will respond, hopefully they have some fear of Legal issues involved if they Lie to us. GLTU & GLTA!!!
That being said, if you know you're addressing a woman (Mrs), in the US in the year 2020, you might not want to use phrases that make reference to "the fat lady". You'll look insensitive and out of touch, and if she's overweight and/or uppity you might even piss her off.