“We have deployed enough capacity to hook up anybody in a neighborhood, but we don’t build a drop to your house until you sign up for service,” Eisner said. “We build an underground drop to the side of your home and put the ONT inside.”
That explains it. If you want fiber delivered you need to sign up for it and they need to run a new line to your house from the street.
I was somewhat different. I had TWC cable and when my phone company went to fiber I had to have new lines installed from the street.