Replies to post #99492 on DD Support Board and Research Team

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You need to start calling FINRA Corporate Action Dept.

/05 Sales of Stock Covered by Due Bills
When a customer sells stock, in any type of account, which carries a due bill
representing additional shares of the same stock or another stock, and the
certificate covering the sale is not registered in the name of a member or its
nominee, the carrying member shall retain out of the proceeds of the sale a sum at
least equal to the market value of the shares represented by the due bill until the
shares covered thereby are received. If the market value of the shares represented
by the due bill increases, the member must obtain from the customer additional
funds or securities to satisfy the mark to market.
Only excess funds or securities held against these due bill requirements are to be
given consideration in determining the status of a customer’s account as it relates
to maintenance margin for other purposes.