I really avoid sh*tting on anyone if I can help it but he is very bad at responding to new/soon to be investors it seems. I know he must deal with flakes galore but there just cannot be so many people looking to invest in the company that he would not respond.
It is too bad that this website serves as the investor's best shot at any kind of information.
Maybe, the company website shares some blame but with the situation they seem to be in there really is no reason for anyone to need to make more than one request for information.