Do you believe what they say? If they did not send all the pr's the pps would have kept building not drop. Their expectations is what led to all the frustration. They continue to frustrated with the latest pr's just shoot us straight and there is no problem. They built up the fact we were going to see the water heater and they still are doing it.
If you were Robert would you want the PR to come out, keep in mind his shares, if you are under investigation and most people or at least some people can't buy the stock unless they open a new account.
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