Amazing how losing a court case can put a whole new perspective on things. After months.... years.... of nothing but intransigence, obfuscation, prestidigitation, specious rodomontade and pixilated twaddle from E*Trade, yesterday comes this reply to my latest communique to them :
From: (E*Trade customer)
Sent: 03/28/2012 02:19 PM
Subject: Portfolio
Topic: Account Positions
Account: XXXX-xxxx
Reference Number: xxxxxxx
Message:
Dear (E*Trade customer),
Thank you for your message regarding BCIT.
The update will take place automatically once proper arrangements have been finalized between the transfer agent for BCIT and the Depository Trust Company (DTCC).
We are aware of the recent press release and have submitted an inquiry to our custodian for BCIT. Additional information will be provided once available.
Sincerely,
E*TRADE Customer Service
1-800-387-2331
E*TRADE Securities LLC.
From: (E*Trade customer)
Sent: 03/27/2012 12:34 PM
Subject: Portfolio
Topic: Account Positions
Account: XXXX-xxxx
Reference Number: xxxxxxx
Message:
This matter requires your immediate attention and prompt remedial action. Specifically in the referenced account ending in xxxx
there is a position of (share count) shares carried only by its CUSIP number, 05968X106. THIS IS INCORRECT ! The new, correct, accurate, and VALID CUSIP number is 05968X205. This can be VERIFIED by consulting the OFFICIAL custodian and arbiter of CUSIP numbers, Cusip Global Services, a division of Standard & Poors. IN ADDITION, there is a DULY AUTHORISED and ACTIVE Transfer Agent for this stock, Empire Stock Transfer of Henderson NV. As YOUR CUSTOMER, I require that you CONTACT Empire Stock Transfer and CORRECT this anomaly regarding the CUSIP number and the CORRECT representation of these shares in this account. This is NOT a "trading" issue, a "clearing" issue, or a "global lock" issue, so DO NOT cite any of these as excuses for not correcting the accurate reporting of this position in this account.
