John I agree with Renshen1 that Real Player is bad. It is very intrusive and wants to take over your machine. I would uninstall it first. If that doesn't help then go here and re-install Windows Media Player 10. <A HREF="http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology=" target="_blank">http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnolog...</A>