ShareBuilder's inability to furnish certs has to do with the DRS eligibility issue, which I don't fully understand.
it is my assumption that once the trades settle, they would received the certificates from the entity they were purchased from or the T/A....what happened?
No, it seems that Bryant's changed his mind again. If it's approved, the cancelled common will be replaced in shareholders' accounts by non-tradable preferred. No physical certs will be involved.
On another note, why would they want the account holder to transfer the shares into another Brokerage Account?? And pay the fee??
The account holder wanted his cert. ShareBuilder suggested that he should see if he could find another broker who might be able to procure it for him.