8000 Incorporated (EIGH)

[loanranger]

Which is why I posted:
So maybe they set up an alert for the symbol and provide the following boilerplate to address the issue, whether composed by Etrade or by someone else on their behalf.

But the real bottom line question of the post, which I guess I disguised a bit too well ("but wouldn't an account holder be able to determine whether this is their boilerplate response to EIGH inquiries regardless of whether they held shares?"), was:
Have you not, as an Etrade customer, inquired about the issue yourself?