I know who you are talking about. I too got stuck on the phone with him never really having any chance to ask questions. I had spoken with him before regarding what was PALR. He claims they don't do business with R/S companies; guess what: I have three and there are probably more: PALR, ZWLL, TFCT. This guy was a windbag and I won't be calling them again. He was even pushing private placement for PALR Sheesh!!