Hi Bruce, I am hoping that you may shed some light on a problem I am having. My alternative is to reformat my hard drive, which might not be a terrible thing since it is an old laptop and I have never have done that with that machine.
Ever since I installed adaware and then quarantined things I can not access secure sites (such as log-in screens for my trading accounts) nor can I uninstall/reinstall Norton Internet Security (they are asking for supervisor access which doesn't make sense). I unquarantined things but still had the problem, so I re-quarantined things and removed them and deleted the program. That didn't work either.
I have been on the phone with AOL several times, Schwab's web people and worked the solutions offered by symantec with no luck. I tried Symantec via phone but after being left on hold for long periods of time without reaching a human, I gave up. By the way, a friend recommended AVG which I now have on my new machine.
If you have any thoughts, I would be very appreciative. Thanks.
