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Re: dd101dd102 post# 7151

Tuesday, 10/12/2004 11:19:24 AM

Tuesday, October 12, 2004 11:19:24 AM

Post# of 286611
I am very irritated with the company. I signed up two weeks ago and have yet to get anything from my queue. They first checked into the problem and said that they had trouble processing my card in an email they sent me. I contacted the company by phone to give them another card because Sovereign can be a pain like that. The customer service person told me they had no idea what the person in the email was talking about and that my credit card was working just fine. I switched the card anyways to be sure. Five days later still nothing ships from my queue. I call again and they see no problems with it . . maybe they just don't have what I want in stock right now. Ok, here's the problem: When I first signed up I made sure that I put in a variety of items, new movies, old movies, new games, old games and NONE have shipped! The only reason why I hang in with this company is because I have stock in it. If I was just a normal consumer I would have cancelled my account 2 weeks ago. They really need to snap to it or else they won't survive.