homepage --contact us , or message support , message center , on the receive side , no i havent said what other people say , its my personal issue , and one time with them atrade didnt go thru , scottrade went off line , and it was a 5000 dollar profit , and they reimbursed 2 days later , i was pissed tho in a way , so if you cry loud enough they give in , im still giving anvh , from just my e-mail contact the chance to redeem themselves and that was to be around they end of the 2 months 2 months ago , at end of this month , they claim to have huge announcements , and a going business , despite being thinner than air so far