dig space, that would not surprise or distress me, especially in government, and I think such anecdotes are always useful for the unpopular task of managing expectations here.
Your reference to imaging and replication reminds me that it wasn't that long ago that large organizations and leading corporations were still standardizing on Token-Ring and OS2/Warp, when the technology trend was plainly towards Ethernet and NT. IBM was using all of their considerable powers of coercion to fight off the inevitable changeover, they had their blue-shirt orthodoxy advocates in place, and when it was finally over it had cost their customers a tidy sum as well as some competitive advantage.
That changeover did not happen all at once, but happen it did. And those who invested in the Ethernet paradigm did pretty well.
cliff