Hello HAK:
Thank you very much for your time and efforts and the informative post regarding this "mess". It sounds like some of the reasons I was given by Scottrade also. But the process of some people scrambling (though they had one month, since 5/26/07 DTC order to scramble) sounds somewhat promising. And PMCL comes through with the changes they promised that would be icing on the cake.
But IMO, Scottrade has a lot of explaining to do us (clients) about the manner in which this whole matter was handled at the local and the national levels. Yes, they want to hear suggestions from us, I am going to be sending them quite a few.
Again, thank you for your time and efforts...
Kind words can be short and easy to speak, but their echoes are truly endless.
Mother Teresa