ViaDerma Inc (VDRM)

[slops]

The below e-mail reply from ViaDerma >>>>>
Hi John,

Thank you for reaching out to us. When the current formula is rubbed into the skin it shows no color. Our previous version used the active ingredient "Tetracycline" which was dark yellow/brown and stained the skin and clothes. Our new version "Vitastem Ultra" uses Bacitracin as the active ingredient which is clear. That is what the ultra clear formula is referring to specifically. The slight yellow tint is from the Vitamin C in the formula but when rubbed into the skin will not stain. However, we do appreciate your feedback and would like to offer you a FREE bottle to try to make up for your stained shirt. In the future, if you make sure to rub the formula into the skin and let it dry it should not stain your clothes. But if you feel it may be an issue you can use a Band-Aid or bandage over the area to make sure not to stain your shirt.


Your new FREE bottle of Vitastem Ultra will be shipped out early next week.


Thank you,



Taylor Renee
Customer Service Manager
ViaDerma Pharma
Phone: [phone]
Email: [e-mail]