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brooklyn13

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brooklyn13

Re: Bluesummers post# 186648

Thursday, 10/19/2017 10:45:58 AM

Thursday, October 19, 2017 10:45:58 AM

Post# of 235125
well, I don't really think of it as rudeness. basic customer service reward theory should indicate that you reward someone who's making you money, not someone who hasn't ever been a customer. you want to incentivize existing customers to spend more., right?

also, sometimes, they mess up and it costs you money, for which they should definitely compensate you.
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