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Intern Diary: Week 6
source
https://www.artificial-solutions.com/blog/intern-diary-wk6
March 21, 2022
Hello! It’s a very stressed marketing intern checking in again from a rainy Barcelona!
This Tuesday marks the beginning of (hopefully) the last finals that I ever take as an undergraduate college student! Which comes hand-in-hand with a bit of added stress! And I honestly can’t wait for exam period to be over.
I’ll check back in two weeks and let you know if I’ve made it out alive (as I’m currently running on caffeine and anxiety, I highly doubt it).
This past week came with a really long list of links of blog posts that needed to be optimized for search, but after many, many hours I got to go through all of them, and most of my part in fixing-up the website is almost done!
I also spent more time at the office last week and got to work with my coworkers a bit more. I have started to do small design projects for different departments, and I’m working in adding a bit of life to different sections of the website, especially the community tab for developers alongside Benjamin Kolz, of Customer Success.
Talking about the website, I’ve also been working alongside Monica Kutrowski, CRM specialist, on the launch of the https://www.teneo.ai/ website, and coming up with the different hero images that will differentiate the content pages in the main menu!
I’ve also taken up to help on the design of the annual report, and I think most of those images just need to be edited and they can finally be added to the final version of the report. I’ve been missing Yoleidy Carvajal, Head of Partner Marketing, because she’s been helping me throughout the process and she’s been off over the past week, but hopefully I will soon be able to ask her a million questions on the report.
In other news, being a (men’s) Barça team fan was fun yesterday for the first time in a while. The women’s team has yet to let me down, on the other hand, and I’m very excited for their Clásico moment that is also coming up this week (I will be going to the game at Camp Nou, if you happen to be around come say hi!).
Talking about women being cool, this week has come with many different #AiAllies posts from amazing women in partner organizations! Make sure you check out the stories of Kathy Turner, Joanna Runesson, and Samantha Sosa, all of which offer a perspective of entering STEM fields as a woman in different ways, whether it be from telecom, innovative companies like Spotify, or fintech.
That’s all from me this week! I have to go back to reviewing, wish me luck!
I hope that this week is wonderful for everybody.
Lidar "slaps the face" Musk, Luminar/Wishi Image/WIMI Hologram, etc. are about to rise.
source
https://min.news/en/auto/20dd2d39fded93b1add275de04f51996.html
2022-03-16 07:34 HKT
As the head of the most successful autonomous driving company Tesla, Musk has questioned the lidar-led autopilot technology many times on different occasions, but this has not stopped the strong rise of lidar worldwide, except for Tesla. All car manufacturers and technology companies outside Lara are developing lidar technology!
With the release of NIO ET7, ET5 and Xiaopeng P5 with L3-level autonomous driving capabilities, the Huawei Extreme Fox Alpha S, which meets L2-L4 level, was also released in April 21, and the industry began to enter the era of L3+ autonomous driving.
The global autonomous driving market is expected to usher in a period of rapid growth. According to IDC, the global shipments of self-driving passenger vehicles are expected to increase from 27.74 million in 2020 to 54.25 million in 2024, of which the shipments of L3 and above autonomous vehicles will increase from 32,000 in 2020. To 863,000 vehicles in 2024, the CAGR in 20-24 is as high as 128%.
The two paths of autonomous driving have the same goal, and jointly promote the accelerated landing of high-level autonomous driving.
Currently autonomous driving is coming towards us along two paths:
- One is a progressive development path led by new car-making forces and followed closely by traditional car companies, gradually realizing L3+ autonomous driving from Advanced Assisted Driving (ADAS);
- the other is a technological force represented by Baidu, Google, etc. Take a leap-forward technological development route and directly develop L4/L5 level autonomous driving/unmanned driving.
Although the development paths are different, with the help of technology companies, new car manufacturers, traditional car companies and other forces, autonomous driving hardware and software technologies have become more and more mature, which together point to the implementation of high-level autonomous driving.
Automotive LiDAR is becoming the next hot spot in the field of intelligent vehicles.
Lidar's ability to map the environment and measure the speed of objects makes it a great addition to partially or fully autonomous vehicles, and is unique in that it provides a long and wide field of view.
"Humans don't have lidars, but they can still drive." Musk tried to justify Tesla's self-driving software algorithm, which is capable of autonomous driving based on vision.
However, as costs drop and the technology continues to improve, LiDAR is being favored by more and more automakers.
Apple, which has attracted great attention from the automotive industry, also has considerable accumulation in the field of lidar. Therefore, some analysts in the industry pointed out that Apple's car-building plan has a stimulating effect on radar concept stocks. Looking at the current status of autonomous driving technology, vehicle environment perception technology can be roughly divided into two categories. In addition to lidar, there is also the camera visual recognition route that Tesla is insisting on.
Previously, many opinions from the outside world believed that because lidar is still in the experimental stage and the cost is high, Tesla's visual route is already at the leading level among the mass-produced cars of various car companies, and the importance of lidar to autonomous driving was once seen. Low.
It can be said that lidar makes up for the shortcomings of other sensors and can be practically applied to autonomous driving, providing great assistance to car companies and companies that want to enter the automotive field, and can also play an extremely important role in the further development of unmanned driving. important role. For example, for small obstacles at a distance, the angular resolution of millimeter-wave radar is not enough, and the camera is not enough to recognize general obstacles at the far end; The jamming can be confirmed, and the lidar can confirm the jamming in 2-3 frames due to its precise angle measurement capability and contour measurement capability, and make a judgment within 100 milliseconds.
As car companies bet on the field of autonomous driving, higher-level driverless vehicles will inevitably face more complex scenarios, road conditions, and higher requirements for discrimination, computing power requirements, etc. Many experts believe that lidar is the future high-end An indispensable system in autonomous driving. At present, there are more than 150 lidar manufacturers in the world, and a large number of companies and products, including Velodyne, Luminar, Wei Shi Imaging and WIMI, have been listed recently.
The latest statistics show that as of January this year, 17 automakers around the world have launched a total of 21 passenger models equipped with lidar, some of which have already been put into production and some are about to go on sale.
In January of this year, Mercedes-Benz announced that it was working with Luminar (LAZR.US) , planning to integrate lidar technology into production vehicles that are about to go into production; in mid-2021, Luminar reached a similar agreement with Volvo. Velodyne Lidar (VLDR.US) has always been committed to promoting the commercial application of next-generation automation solutions based on Velodyne LiDAR sensors and software. In the AwV project, Velodyne has cooperated extensively with brands such as NVIDIA and Siemens to leverage LiDAR in the A key role in driving safety and efficiency. Dimension Vision (MVIS.US) announced the completion of the development of the long-range lidar sensor A-Sample and its manufacturing platform.
It is reported that WIMI Hologram (WIMI.US), the representative company of global holographic AI vision, is also closely following it in the field of lidar. At the same time, it has also developed 3D holographic pulsed lidar products, which have been approved by the Federal Communications Commission to enter the US market.
According to public information, WIMI focuses on holographic cloud services, mainly focusing on automotive AR holographic HUD, 3D holographic pulse LiDAR, head-mounted light field holographic equipment, holographic semiconductor, holographic cloud software, holographic car navigation and other professional fields, covering from holographic Vehicle AR technology, 3D holographic pulse LiDAR technology, holographic vision semiconductor technology, holographic software development, holographic AR advertising technology, holographic AR entertainment technology, holographic ARSDK payment, interactive holographic communication and other aspects of holographic AR technology, is a holographic cloud comprehensive technical solution provider.
In the lidar race, China is leading the way. According to statistics from Bloomberg Financial Information, 70% of the models that have and will be equipped with lidars are from Chinese automakers, mainly electric models. Lidar may appear first on high-end models, but eventually the most popular models on the market will also have the feature.
According to the agency's forecast, the scale of China's domestic lidar market will rapidly increase from 5 billion yuan to nearly 40 billion yuan in the next five years. By 2025, the global lidar market is expected to rise from the current US$15 billion to 100 billion.
The above indications show that 2022 must not be the "start of lidar being abandoned", but may be the "full explosion year of lidar".
Intern Diary: Week 5
source
https://www.artificial-solutions.com/blog/intern-diary-wk5
March 14, 2022
Happy Monday! It is Andrea, the Artificial Solutions Marketing intern, reporting back after a busy, busy week!
Last week, the team was preparing for the upcoming webinar that we had in partnership with CGI and making sure that the word got out in an email campaign.
It has already happened (wow I can’t believe you missed it, that’s so sad), but if you want to catch the replay, you can check it out here!
https://www.brighttalk.com/webcast/17594/532931?utm_source=blog&utm_medium=link
The past week was also very big in the team, because we started the #AiAllies initiative,
https://www.artificial-solutions.com/blog/artificial-solutions-celebrates-international-womens-day-with-aiallies-campaign-2
where in celebration of International Women’s Day, we started to showcase different women in the company and industry with a daily blog post dedicated to them telling their story as women part of the tech industry.
The series starts here,
https://www.artificial-solutions.com/blog/ai-allies-maddalena-molteni-head-of-product?utm_source=blog&utm_medium=link&utm_campaign=aiallies
with an interview with Maddalena Molteni,
https://www.linkedin.com/in/maddalena-molteni-b0868a11/
Head of Product, and has continued for every day of the past week with conversations with wonderful women! Make sure to check back in frequently, to see what is being shared under the #AiAllies tag!
It’s my first-time being part of a company during IWD, and I certainly didn’t have many expectations really, given that most of the places my friends have worked at have not done anything really special, with one of them even saying that her workplace didn’t really want to mess with the set social media rollout for that day, so they just made a mere post almost a week beforehand and called it a day. I’m comforted by the fact that Artificial Solutions is taking the time to be able to broadcast the women that make up such an important part of their company. I think I’m also very lucky to be part of a team that has so many women in it, when I first started applying to jobs in the sector I was a little bit intimidated by the idea of entering a field that has the fame of being notoriously male-dominated, and I didn’t really want to be part of a team that was mostly made up with men, with the younger intern being the only woman.
Being part of a marketing team that is 80% women was definitely not something that I expected coming into it, but it has definitely changed my idea of what being part of tech looks like, all with incredibly interesting stories on how they have entered the field, how they have seen it change over the years, and what they’re doing to change it for the better.
It has been interesting to learn over the course of the interviews from the past week that many of the women in our company come from a distinctly different background than tech, mostly because due to the nature of the technology that we create the company requires a lot of people with a linguistics background.
I never really saw myself in the tech space growing up, and while I’ve always had incredible women that have inspired my and guided me through my life, I’ve heard all kinds of horror stories on how they have been treated, and that always made me a bit fearful of what it would be like to enter a male-dominated space. But I’m truly grateful I’ve been able to meet such wonderful women in the industry that have worked tirelessly to be able to teach me and guide me through this new stage of my life.
To all the women in my life, thank you!
Ai Allies – Gavriella Schuster
source
https://www.artificial-solutions.com/blog/ai-allies-gavriella-schuster
March 10, 2022
With 25 years of experience working for one of the largest businesses in the world and now acting as a leading figure in the fight to improve gender balance across the technology industry, Gavriella Schuster is well placed to discuss the key challenges that women face in the sector and what can be done to improve gender balance across the industry.
In her role as the Chairwomen of Artificial Solutions’ Advisory Board, Gavriella is working to implement the #BeCOME framework,
https://www.artificial-solutions.com/artificial-solutions-our-diversity-manifesto
which she has focused on implementing across a range of other businesses with the technology sector.
“I’m a former Corporate Vice President from Microsoft but recently left the organization to focus on diversity, equity and inclusion in high tech. My focus and objective is to help to build a network of allies to create a more inclusive environment and culture that is accepting of diverse talent throughout the industry.”
Gavriella believes that creating personal allies within a working environment is critical for creating a strong culture that is both supportive and productive. Her #Allies campaign is a major driving factor of this belief and more companies are committing to the implementation of the #BeCOME and #Allies framework.
“To be an ally to somebody who may need personal and professional support, that means that you are recognizing that you have privilege and some power within an organization and you are willing to work with intention to confer that power to those around you. An ally is one who shares their power.”
The fundamental concept of Gavriella’s framework, is that allies need to be made within tech businesses and across the industry. The goal is to encourage women to reach out to others who they believe can support them and elevate their voice within a professional environment, especially if they are facing issues with recognition and validation.
“I have spent 30 years in high tech and things have actually gotten worse in relation to the the gender equity equation. In 1991, 36% of the computing workforce was made up of women, since then its now between 22% and 27% and so while the industry has really taken off, the percentage of women in the industry has declined. That is very troubling for me.”
“As every company become a tech company and as technology becomes ubiquitous, it’s problematic if women are not participating in the technology economy.”
As is now well known, a company that has greater diversity has better overall performance and so, there is a clear mandate for the tech industry to encourage and educate more women to enter the sector.
“Businesses are 22% more likely to be more profitable and to be more innovative, which allows tech businesses to build solutions that reflect the general population. This isn’t just a ‘women’ problem, this issue is impacting the bottom line of businesses so we need to see ally-ship with intention. That’s why it’s so important.”
One of the key issues facing the sector is a high drop-out rate amongst women, who no longer feel comfortable in their professional life, however, Gavriella believes that making allies in the workspace and having a certain mindset can help to mitigate this issue.
“Most men want to be allies, they just might not be aware that women face as many microaggressions as they do. If you’re in a meeting and you find that you are constantly being interrupted and you’re not being heard, then you should find somebody who is frequently in those same meetings who you feel you can trust.”
“That’s when you have a conversation where you can ask for support the next time you are interrupted or ignored. You’ll be amazed at how strongly you’ll be supported as soon as you ask for someone’s help.”
Gavriella is eager to support women at all levels of the industry and has created a number of resources to provide help and advice for women in tech.
Her e-book can be found here,
https://gavriellaschuster.com/become/
and her recommended reads include ‘Empowering Women and how to Empower Women’, ‘Why Men Win at Work’ and ‘Good Guys’.
“There are also two amazing groups that I would encourage women to engage with. One is the Women in Technology Network
https://thewitnetwork.com/
and Women in Technology
https://women-in-tech.org/
is also a valuable network to access. Finally, Wentors
https://www.wentors.com/
is a career matching service which helps women connect with senior women mentors.”
Gavriella is also a strong advocate of International Women’s Day and continues to see its relevance and importance.
“It gives us a chance to pause and reflect on the progress, or lack of progress, we have made. It reminds us all of what we need to do and what our commitments to action should be. I think the best way to drive change is through storytelling and so we need to use International Women’s Day to share the stories of successful women and what they have done.”
The ticket to metaverse, a new chance for WIMI and other 11 companies.
source
https://www.newstrail.com/the-ticket-to-metaverse-a-new-chance-for-wimi-2/
Patrick L. Kobayashi / March 11, 2022
Welcome to the 2022 metaverse, where the 12 tech companies hold the metauniverse ticket.
The year 2021 is the first year of Metaverse and the cognitive establishment period of Metaverse. The global giants began their layout of metaverse. But at present, no mature commercial products have been implemented. And the product form is far from reaching the mature mark. Many concepts have not reached an industry consensus. The understanding of metaverse will be in a more obvious divergent period in 2022, which reflected inWelcome to Metaverse 2022. There are 12 tech companies with Metaverse tickets.
One of the investment themes in 2021 is Metaverse. So how do you think of this new thing? Some people say that Metaverse is the future development goal of the future Internet and another revolution in human information technology. While others say that the concept of Metaverse is just a means of “play for a sucker”. But Metaverse has combined technologies such as augmented reality and virtual reality with technology areas such as social media, games and video. While Metaverse may be in its early stages. Many of its basic components are in place. However, Wall Street sees high growth opportunities for related stocks in the coming quarters.
Metaverse could become a $8 trillion market.
LinkedIn CEO Reed Hoffman expects Metaverse to invest heavily and grow over the next decade. And the main question remains whether it will grow to reach the next generation of platforms for social media, streaming and gaming for the next generation. In addition, Morgan Stanley predicts that Metaverse could become a $8 trillion market.
It is well known that global spending on AR and VR devices is growing steadily. Apple (NASDAQ: AAPL), Samsung (OTCMKTS: SSNLF), WIMI Hologram Cloud (NASDAQ: WIMI) and Microsoft (NASDAQ: MSFT) all have plans to bring their AR or VR devices and developer tools to market soon. Many gaming and software development platforms. Such as Roblox (NYSE: RBLX) and Unity Software (NYSE: U), and Nvidia (NASDAQ: NVDA), are also investing in the area.As a result, Metaverse could take these tech stocks to record highs by 2022.
2022 is the most important year for Metaverse.
Looking back at the three key time points in 2016,2019 and 2021, especially the release of Oculus Quest 2 and its significant sales growth in 2021, driving the entire Internet ecosystem into a new hardware era of —— VR / AR + Metaverse. The industrial rotation cycle of the next generation computing platform has already begun. Under the research idea of new hardware d the global technology giants according to their own resource advantages and strategic layout, choose different directions to enter the Metaverse and carry out the fierce competition. In the system engineering covered by “Metaverse”, there will be more industry participants and produce more industry segments.
Metaverse will produce new content, new scenes and new business forms far beyond our current expectations.
First of all, Metaverse hardware and content come first. As the first entrance, the hardware needs to promote each other, and the content is mainly based on Metaverse primary content forms such as VR games and chain games; Second, the underlying architecture should start to work, with the production, production, operation, and interaction of new content / scenes, relying on the vigorous upgrade of the underlying architecture (game engine / tool integration platform, etc.); Thirdly, with the upgrade of the underlying architecture driving the magnitude of data processing, the back-end infrastructure and artificial intelligence can really play a great effect;
Under the flood of data, the role of artificial intelligence will become increasing. Artificial intelligence not only depends on the improvement of the underlying architecture and digital infrastructure, but also very depends on the richness of content and scenarios. At this time, AI will replace or assist people to play a constructive role and become the core factor of production in Metaverse. Finally, the content and scene. Compared with other sectors, the content and scene are the most variable. Metaverse will produce new content, new scenes and new business forms far beyond our current expectations. And reshape the scale and competitive pattern of the content industry.
Based on the above judgment, it is expected that the giants are expected to take the lead in the hardware industry chain. Content and underlying architecture, and it is expected that the hardwarewill have great changes in 2022.
Twelve technology companies in the global capital markets have Metaverse tickets.
12) WIMI Hologram (NASDAQ: WIMI):
The leader in Metaverse underlying technology.
WIMI continues to attach importance to R & D investment. After long-term technology accumulation. It has owned the world’s leading technology reserves in VR, AR, artificial intelligence, intelligent intelligence chip, computing power algorithm, cloud platform and other Metaverse related fields, and fully has the technology and ability to explore and develop Metaverse. WIMI continues to attach importance to R & D investment. After long-term technology accumulation. It has owned the world’s leading technology reserves in VR, AR, artificial intelligence, intelligent intelligence chip, computing power algorithm, cloud platform and other Metaverse related fields. And it fully has the technology and ability to explore and develop Metaverse. WIMI has the technology and expertise to develop products that maximize the most of Metaverse opportunities. WIMI Hologram is in a good position to develop in 5G, AI, VR / AR / XR and other fields to provide Metaverse to users.
In addition to hardware. WIMI has also entered the key modules of chip and semiconductor companies in the past two years. At present, it has accumulated many core capabilities of Metaverse technology. Including AI computing, digital twin, simulation, AI vision and so on. According to the six components of the Metaverse research framework. WIMI currently has competitive advantages in the direction of hardware entry, underlying technology, content and scenarios.
There is a great investment point for Metaverse in 2022.
Metaverse will not come suddenly, it is based by the physical world. It will through demand stratification, industry division of labor. Which is just like a jigsaw puzzle can be put into a complete plan. It experienced breakthroughs in various underlying technologies. And it improved the hardware, and finally usher in the explosion of content consumption. The whole process will last for 10 years or even longer.
However, technology is always progressing. Objectively speaking, Metaverse is both progressive and backward. Which lies in the increase of human sensory experience dimension, and lies in portability and cost performance. Only when the progress far exceeds backward, can Metaverse develop smoothly. The Metaverse development is still in a deep period of controversy. And in 2022, the Metaverse needs an important change to end the controversy.
Patrick L. Kobayashi
Patrick Lin is an analyst, business consultant, and authority in financial field. In his diverse and accomplished career, he has the degree of MSc., good at economic analysis ,stock trending forecast and social psychology. Patrick has been traintee in a small company in his high school and college period, worked as an economic analyst in a listed company , and worked in financial department as a minister , overseeing agencies throughout Asia. Patrick currently leads a group of advisors at the stock market which advises business leaders on creating clear vision and implementing strategies to hold their management teams accountable for delivering on their vision. For the past 20+ years of his career, Patrick has studied the important factors of forecasting the stock trend in business. His calculation and forecast engagements expand on this concept in an special perspective, thought-provoking manner which renew current thinking and leaves his clients with a new understanding of how operators can be leveraged through exceptional view point to achieve business and financial success.
Ai Allies – Maddalena Molteni, Head of Product.
source
https://www.artificial-solutions.com/blog/ai-allies-maddalena-molteni-head-of-product
March 8, 2022
As the Head of Product for Artificial Solutions,
https://www.artificial-solutions.com/
Maddalena Molteni (Madda) holds a key position with the tech company and has had a major influence on the success of the business over the span of a 17-year career with the organisation. And like many of the women celebrated in the Ai Allies series, her original background was not one typically associated with technology.
“I come from a linguistic background and actually wanted to be an interpreter or a translator as a younger person. Linguistics is my passion, in all its facets and it’s what allowed me to discover machine translation, but also computational linguistics, NLP and Conversational AI.
“When I was looking for jobs I was lucky to find Artificial Solutions, It has been the perfect fit as I was able to combine my interest with my skills as a linguist working initially as a Conversational Designer.
Artificial Solutions was one of the very first technology businesses to innovate in the Conversational AI sector and so, Madda has been a major part of the development of the business and the tech it produces.
“I’m really proud to have been able to start as a user of what has now become Teneo, our core product, that my team is responsible for developing. I started out building bots and that was a lot of fun, as it was a real niche back then. Now it’s a global industry and we’re right at the forefront of the space.”
“I really love the intersection between machine and human interaction, it’s the perfect combination of language and technology which I am most interested in.”
Madda now leads a team of Developers and Conversational Design specialists, who work to improve and innovate Artificial Solutions’ core product, Teneo.
Advice, Learnings and Overcoming Challenges
Technology companies have traditionally employed more men, however, Artificial Solutions has always maintained a healthy balance, according to Madda.A reason for this attributed to the fact that that more women study linguistic subjects at university and can enter the Conversational AI space as a result.
“It might not be the same in other companies, but we’ve always had a lot of women throughout our teams. A huge number of women study linguistics and so, a career in the CAI space is a great route of entry.”
“Again, there is a real niche for women to explore on the computational linguistic side, and I would definitely recommend it as an area you can be successful in from the tech sector perspective.”
Education represents the starting point for any career, most of the time, and the focus in every level of education is evolving as more and more focus is put on technology-based skills. As well as preparing the next generation for an even more tech-centric world, another benefit is that more women will have opportunities to get into the industry.
“My 10 year old daughter is studying robotics after school! And there are a lot more opportunities for young people to pick up and learn the skills that they will need in a technology environment. There are a lot of online resources, and the industry is getting better at making education accessible via those channels.”
Though the future may be brighter for women in tech, one of the most important challenges that remains is the lack of seniority given across the industry.
“I think that a lot of women have been able to benefit from coming into the industry, however, I think there is still a big barrier for women who want to secure senior roles. That requires another mindset change across the industry.”
Leading a Balanced Team
In her role of Head of Product, Madda is responsible for a variety of people from a diverse mix of backgrounds and a focus on being multidimensional is a clear focus within her team.
“In your team it is so important to have people who have versatile skills and can work on different kinds of projects. Within an R&D team, there are so many different types of roles that both women and men can take on and in my experience, women tend to enjoy positions that allow them to apply multiple skills and work on a wide range of projects. Having a great work environment is key to retaining talent, and mixed teams are more efficient but also more close-knit.”
“Having a team culture where everybody can fit in and is allowed, even pushed to contribute on multiple aspects of the development lifecycle, you’re going to have a much happier and more productive team. Focusing on a specific target % figure is not the solution, it is not important to have the same percentage of each gender in each role, but it is important to have a balanced and mixed team, with enough women within it. There are so many roles and skills required in a software development team that go beyond pure programming.
For Madda, it’s clear what the industry needs to do more of in order to help and support more women in the sector.
“I think we all need to do a better job of explaining the variety of roles that women can train for and enjoy successful careers within. I love my job and I am so grateful for everything that I have been able to achieve in this role, but I might not have discovered this career path unless I had stumbled into Artificial Solutions.”
“I think that a lot more women would be in this sector if they knew about the different types of roles that are available and I would greatly encourage anyone who is thinking of learning more about this space, to get in touch with Artificial Solutions!”
Artificial Solutions Celebrates International Women’s Day With #AiAllies Campaign.
source
https://www.artificial-solutions.com/blog/artificial-solutions-celebrates-international-womens-day-with-aiallies-campaign-2
March 8, 2022
Artificial Solutions is delighted to announce a brand-new series that will celebrate the success, innovation and leadership of women in the technology sector, beginning today on International Women’s Day.
Feature interviews with leaders from across the tech-sector will be shared across the month of March in order to help create a network of #AiAllies for women to connect and learn from. Each interview will be published with a strong focus on practical advice for others to follow, while key learning resources will also be shared throughout the series.
Following on from the publication of Artificial Solutions Diversity Manifesto,
https://www.artificial-solutions.com/artificial-solutions-our-diversity-manifesto
#AiAllies will demonstrate an ongoing commitment to improving access and education for women in the STEM sector.
Chief Impact Officer, Marie Angselius Schönbeck, said:
“We’re thrilled to announce this series and can’t wait to share inspirational stories from across our network of partners, customers and industry friends. Importantly, we’ll also be promoting the stories of the women who act as leaders within our own company.”
The Chairwoman of Artificial Solutions’ Advisory Board, Gavriella Schuster, is a leading figure in the fight to improve greater gender balance across the tech-industry and her #BeCOME framework is being implemented throughout the Artificial Solutions ecosystem.
She said:
“Our ambition is to lead by example and act as a beacon for the entire industry in order to create a more inclusive and diverse future, together.”
If you would like more information on #AiAllies or you would like to get involved, get in touch:
as-marketing@artificial-solutions.com
Intern Diary: Week 4
source
https://www.artificial-solutions.com/blog/intern-diary-wk4
March 7, 2022
Hello! It’s the Artificial Solution’s marketing intern Andrea reporting back for another week at the office!
Last week I reported on the introduction of a cute notebook in my life. In this one I can happily say that this diary entry is being typed on a new (yes! brand new!) laptop! After a bit of issues with the colors showing on it, it is now ready to be used and abused (that was a joke, I pinky promise I will take good care of her) by me.
Thank you, William and David of IT, for your help in putting the computer in weird settings so that the purple shows purple instead of a weird blue. The laptop also has a really cute case with a velvety inside, I now spend most of my days stroking the inside of a laptop pouch.
In other important events of the past couple of days, the team has been busy as MWC 2022 has been going on, and the marketing and sales teams were working hard on promoting our platform and building awareness of what makes Teneo
https://www.artificial-solutions.com/teneo
the right choice for building their chatbot.
On Wednesday, we got to have an in-person marketing meeting at the office for the first time in a month, and it was very nice to be able to meet with the team again. We set important KPIs for the rest of the quarter and the rest of the year, and I think it’s good to be aware of what we are working towards and how to focus our efforts, and make sure we celebrate the smaller victories while moving towards the bigger goals!
The meeting was followed by a videoconference about my (insert ominous music) dissertation, which I’m still unsure on what it will be about, so stay tuned in the upcoming weeks where I will probably have an inevitable breakdown on that. Before that I will have a breakdown about finals. I’m basically just giving you a rundown of my emotional state over the next month.
I spent the rest of Wednesday afternoon with Monica, CRM Specialist, working on trying to set up our new work laptops (we had to log back in to all programs, it was a very lengthy process), getting yummy lunch, and creating the next email campaign on Marketo,
https://www.marketo.com/
which is working on promoting the upcoming webinar that’s happening March 14th.
Wait, now that I think about it, this is a good place to plug it! If you are interested in knowing how the future of contact centers is looking, and how conversational AI can help with the change in consumer demand due to the pandemic, you can check it out here!
https://www.brighttalk.com/webcast/17594/532931?utm_source=blog&utm_medium=link&utm_campaign=cgi-webinar&utm_term=andrea
I hope everybody has wonderful, sunny moments in what is looking to be a pretty rainy and cloudy week!
Intern Diary: Week 3
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https://www.artificial-solutions.com/blog/intern-diary-wk3
February 28, 2022
Hello! It’s me again!
For those that might be new around here, welcome! My name is Andrea, and I’m the (now not so) new marketing intern at Artificial Solutions.
I come with amazing news today, and it is that on Thursday I received a cute little notebook from Sabrina Franco, of human resources, with the company logo on it and I’m incredibly happy about it. I love cute notebooks.
This week I got to spend more time than usual at the office, and it meant that I got to talk with more of my coworkers, and I have definitely gotten more comfortable around the office.
Those first couple of days I was very nervous walking into the building, but now I happily greet the man that works in the reception every time I come in.
Covering Mobile World Congress…
It has been a busy couple of days in the marketing department, as we are gearing up for Mobile World Congress,
https://www.mwcbarcelona.com/
which starts today!
Mobile World Congress is arguably the biggest event in Barcelona every year. It is the first time it happens at its regular time of the year since 2019, and the city is buzzing with the chance of being able to host it again fully.
In this expo, tech companies get to display all of their new products and share what it is that they do, there’s different pop-up events that happen all around town, and the streets get filled with people in fancy suits who are very important in their respective fields but somehow can’t really find their way to the venue using Google maps. I hope that this year it goes by without any issues, though as it always happens there are going to be strikes from different transportation sectors.
The only one that I know is confirmed for a fact is the FGC one, that will run until March 4th. It’s definitely going on because the other day I was late to class because the train would not show up on its regularly scheduled time. I have yet to hear anything about the taxis or the metro, but if you are going to MWC be prepared to face traffic and public transportation delays. Don’t say I didn’t warn you.
However, if you are going to MWC make sure to check out stand 5F86, I heard the people that are going to be there are really nice ??. We will be having a Swedish Fika! Make sure to book ahead so that they don’t run out of sugar treats before you get there!
Meet us for a coffee and sweet treat, on us, here!
https://www.artificial-solutions.com/mobile-world-congress-2022
Connecting with the wider team…
Outside of MWC, I was also able to sit in on an interview between George Brown, Head of Content, and Britta Guldmann, Conversational AI Consultant, which was set up for our upcoming International Women’s Day series. I had briefly met Britta before, but it was the first time that I heard about what she does and her story.
I won’t spoil too much, but it was comforting to hear the story of someone that ended up in a field that was never in their radar when they picked what they were going to study.
The world feels as though it is going to end when you’re 17 trying to figure out what you want to do in university (I personally had multiple crying sessions about it throughout my teenage years), but it was nice to hear the story of someone who ended up in a completely different field that from what they expected but are still able to find different aspects of it that link to their passions.
I never intended to end up in tech when I chose my university degree, but I can certainly say that so far this industry has been welcoming and that I’m having a great time learning from my coworkers.
I hope that even though hard-core coding is not part of my educational background, that I can continue to make my way in this industry and find the combination of both my skills and what the company requires.
I hope that everyone has a good week, and that those going to MWC have a great time, say hello to any cool robots for me!
Video Review on the Youtube channel - Recommended Gadgets.
1050 Abonnenten
https://www.youtube.com/channel/UCNZ3CU9FbVApwJaizJV4XLA/videos
Thin Cast – Smart Mirror by Capstone
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Intern Diary: Week 2
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https://www.artificial-solutions.com/blog/intern-diary-week2-student-life
February 21, 2022
Happy Monday from a stressed student!
Once more, my name is Andrea and I’m sharing my journey as a Marketing Intern to help others who are thinking of taking on an internship. I’m also trying to track my own journey into the world of tech and of the beginning of my professional life. My first diary entry can be found here if you’re new to my series!
https://www.artificial-solutions.com/blog/intern-diary-week-1
My second week with Artificial Solutions brought a new challenge as a big midterm exam and assignments took over my life! This week has been much more stressful than the last as a result, so I wanted to talk about balancing academic and professional life in this week’s diary entry.
A Balancing Act
The midterm exam went alright. I think. The test was designed so that it was impossible to finish and one that throws in questions that my professor knew that I didn’t know the answer to, but all in all, I think it went okay.
It’s been a big adjustment to my schedule these past weeks, having to learn to juggle both work and school, but I feel like I’ve been doing alright! I’ve been able to handle the responsibilities of both, and luckily everyone has been very accommodating to my university schedule, so I’m very thankful!
I think that it’s really important to find an internship that has flexibility if you are looking to maintain any kind of balance between work and study. I am not required to go to the office for a set number of hours, so as long as I complete the tasks I have been given, the team are happy with me!
I was able to complete my SEO tasks efficiently on Monday, finishing up the list of blog posts that had to be optimized, and I was able to concentrate on working on the PPC campaign that the company is launching. This, I learned, is called ‘remarketing’.
To create the ads, I used a graphic design platform called Canva
https://www.canva.com/de_de/
which is a really simple tool to use. You can create all kinds of designs and you don’t need experience to understand how it works. If you are interested in working in social media or in marketing in general, I would recommend that you learn how to use Canva, as you can put it on your CV as a skill.
My other priority during the first couple of days of the week was to get through most of the tasks that I had set on Trello,
https://trello.com/
the platform that the team uses to keep track of each other’s progress and of the upcoming tasks for weeks ahead.
This is another really easy tool to use and it’s really important for the marketing team as we can keep track of our tasks and the progress we make. It’s something else you should check out if you’re just starting out!
I also worked on setting up the social media calendar posts for this week and creating some posts for all our socials, using Buffer
https://buffer.com/
to coordinate the schedule on all social media channels which automatically posts them at a set time. So, if you see the scheduled posts this week on LinkedIn,
https://www.linkedin.com/company/artificial-solutions
Twitter,
https://mobile.twitter.com/artisol
or Facebook,
https://www.facebook.com/artificialsolutions/
you know who is responsible for them!
Learning from the Best
Juxtaposing the sleepless nights that I had this week to go over game theory concepts and exercises, I had the very special opportunity to talk to Gavriella Schuster, the Chairwoman of Artificial Solution’s Advisory Board, and a champion for equity and diversity in the workplace, specifically in the tech-sector.
We had the opportunity to have an insightful discussion on what it’s like to enter the tech industry as a woman. We discussed how it is important to be allies to those around us and uplift others who might need support when entering a professional situation that might not be immediately welcoming.
Gavriella shared her experiences of navigating a male-dominated industry, with her journey starting back in the 90s, but also how the situation has worsened over the past decades, and that in actuality the total percentage of women that make up the labor force in the tech sector has actually decreased (I know, I was shocked as well).
This is especially worrisome due to the trend of tech becoming a bigger and bigger part of the world economy and the shift of industries into needing tech roles in their firms.
We spoke about the importance of International Women’s Day, which is quickly coming up, and ways to honor the women that came before us, but also those that will come after us, and how important it is to create community and sorority in the industry.
I want to thank her again for taking the time to talk to me, and to thank all the women that are still working on making strides in creating spaces for us to thrive in!
Gavriella was extremely supportive and gave me lots of advice on how to be successful in the tech-sector and I really hope to be able to work with her in the future.
If you want to connect with Gavriella, you can find her on LinkedIn, here
https://www.linkedin.com/in/gavriella-schuster/
and you can also learn more about her work on her website, here!
https://gavriellaschuster.com/
The Power of Partner Conversations with Mykola Sochynskyi.
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https://www.artificial-solutions.com/blog/the-power-of-partner-conversations-with-mykola-sochynskyi
February 18, 2022
Having operated in the European tech-sector for over a decade and now working with some of the largest enterprise organisations on the planet, Mykola Sochynskyi has a unique insight into how AI has developed across the tech-sector and how Conversational AI, Conversational Customer Experiences and Automation are set to define the future of consumer engagement, workforce management and digital transformation.
Artificial Solutions recently announced that Mykola (Myko) had moved into a new role as its Global Partner Manager following a sustained period of success since joining the company in January 2021, with his understanding of key trends and ability to develop relationships key to his success.
“I have had a lot of fun in the CAI space over the past few years and I’m enjoying being part of the Artificial Solutions team. I came on board because of the strong relationships I already had with the likes of Per Ottosson (CEO) and Marie Angselius-Schönbeck (CMO) who I had worked with in my previous position.”
“I believe that 80% of our revenue will be generated via partnerships in the future as this is a sector and technology that relies heavily on collaboration and a multidisciplinary approach. Our SaaS platform, Teneo
https://www.artificial-solutions.com/teneo
is beyond imaginable when it comes to its capabilities for building conversational solutions, so I’m really excited about the possibilities offered by this new role.”
Mykola Sochynskyi, Global Partner Manager (left) Joel Plazzotta, Director of Strategic Partnerships (right)
Conversational AI (CAI), specifically refers to the technology that drives intelligent virtual assistants, chatbots, conversational IVRs as well as technology behind the well-known voice assistants created by the likes of Google, Apple and Amazon.
The proliferation of this technology is only growing and according to Accenture,
https://www.accenture.com/_acnmedia/pdf-77/accenture-research-conversational-ai-platforms.pdf
56% of companies state that CAI is driving disruption in their industry, with a further 43% reporting that their competitors are already in the process of implementing chat technology.
According to Myko, this rapid change has been accelerated by the COVID-19 pandemic and further fueled by ‘The Great Resignation’.
https://hbr.org/2021/09/who-is-driving-the-great-resignation
“Before the pandemic, there was always conversations around how automation would be responsible for the loss of millions of jobs in the future, and that a major crisis would be caused by the technology. But the opposite has actually happened. Over the past two years, millions of people left jobs that they had been unhappy in, leaving employers with a major staffing issue. This has encouraged a significant increase in the adoption of automated technology such as intelligent voice systems and chatbots, especially in the contact centre space..”
Organisations that operate with contact centres have always had to deal with a high turnover of staff, with average employment lasting a single year. The pandemic has only increased the rate of resignation within call centres. Businesses that outsource their customer services are suffering as a result, as waiting times are continuing to cause major dissatisfaction with users.
“A business spends three months training and onboarding staff, only for them to leave within a few months. This is a highly unsustainable model and so, CAI is being rapidly implemented across the world.”
Chief Marketing Officer of Artificial Solutions, Marie Angselius-Schönbeck, added:
“The pandemic has forced call centres to deploy more forward-looking technology solutions to address an increase in call volume and negative calls. AI technology is growing so fast for a good reason, Juniper Research
https://www.cnbc.com/2017/05/09/chatbots-expected-to-cut-business-costs-by-8-billion-by-2022.html
found that chatbot-tech is expected to reduce business costs by $8 billion annually by 2022.”
Contact centres are expected to see the biggest increase in the adoption of Conversational AI due to this fact. For a human to answer a call, an outsourced call centre could charge a business from €4 per call (being based in Colombia) well over €10 per call (being based in Germany or Switzerland).
Alternatively, one single CAI solution can handle hundreds of thousands of calls simultaneously while providing a high level of qualification and data gathering. A customer can talk to the voice bot and provide a wide range of information that can then be transferred to the human support provider who will have a range of information already presented in front of them and a customer who has wasted no time on hold.
So how does this all add up for Mykola and for partners looking to reduce costs, increase customer experience and improve productivity?
“The technology really shines when it is in the hands of people who know how to use it as Teneo is amongst the best platforms in the world for building conversational customer experiences.”
Finally, on his new role and working with the Artificial Solutions team going full steam-ahead in 2022.
“I am driven by the massive value I can provide to partners and clients, many of whom need guidance of how much money they could make and save with Teneo. But I also consider myself very lucky to be able to work amongst real friends and with people I view as being innovators in the field.”
If you would like to learn more about Teneo and how our partnership program works, you can reach Mykola Sochynskyi here:
mykola.sochynskyi@artificial-solutions.com
You can also connect with him here:
Mykola Sochynskyi LinkedIn
https://www.linkedin.com/in/msochy/
Meet us at #MWC22 in Barcelona
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https://www.artificial-solutions.com/blog/meet-us-at-mwc22-in-barcelona
February 14, 2022
Finally! We can meet again at the MWC 2022 event in Barcelona to reassess what the next years of Customer Care are going to look like – automated, omnichannel & multilingual.
Conversational customer experiences and Conversational AI
https://www.artificial-solutions.com/conversational-ai
has become a strategic technology to guarantee a competitive advantage against competitors.
Book a time to meet us at the event and find out what we can offer you through Teneo 6, a development platform for Conversational AI so smooth and powerful, it has no problem managing things a lot of people simply do not believe possible.
Our customer’s performances, including Swisscom, AT&T, O2 Germany, are something we are super proud of: NPS +18 points, +20% increased automation, -30% deflection rate.
Visit our booth #5F86 in Hall 5? to discover more on how you can start your Conversational AI journey today or become part of our ecosystem of partners.
We look forward to meeting you and chat about how we can help your company create outstanding Conversational Customer Experiences. To arrange a meeting with one of our Teneo experts, please fill in the form.
https://www.artificial-solutions.com/mobile-world-congress-2022
Intern Diary: Week 1
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https://www.artificial-solutions.com/blog/intern-diary-week-1
February 11, 2022
Hello! I’m Andrea, and I’m the brand-new marketing intern here at Artificial Solutions, the company which develops Teneo,
https://www.artificial-solutions.com/developers
an innovative Conversational AI SaaS platform.
https://www.artificial-solutions.com/blog/the-biggest-barriers-to-achieving-productivity-within-conversational-ai
This is my first diary-entry, in what will be a weekly series, documenting my progress as a Marketing Intern and I hope it can help to provide insight and help for those also looking to enter the tech-industry!
A brief introduction…
Answering the question of where I’m from is always a hard one. I was born in Venezuela, but I grew up in Costa Rica, after moving there when I was nine, due to the circumstances that the country finds itself in. Then, I moved to Barcelona when I was 18, coming here to get my university education at Universitat Pompeu Fabra, where I study International Business Economics.
I am now in my fourth year, and about to finish up my degree, which allows me the opportunity to start an internship alongside my studies. There were many subjects which I enjoyed while I was studying (and some which I frankly despised and never want to think of ever again), but the courses which seemed to spark the most interest were my marketing courses, which why I decided to look for an internship in this field. I hoped that I would find a team where I would get to explore the different aspects of marketing and find what areas of it I enjoy the most.
An Unexpected Industry…
When looking at the different internships that were offered, Artificial Solutions quickly caught my eye. Mostly because while I was doing my Erasmus last semester, I took a course called Internet & Society (mostly because it seemed like a cool course, but also because it coincidentally happened to have no final exam), where I learned about the past and future of technological advances and their influence on modern society, and it did end up being an interesting class where we studied AI and its impact.
During this time, I also made a lot of friends that had either worked for or would work in the tech industry and that world started being interesting to me, especially compared to more traditional industries and sectors.
I never expected to end up working at a tech company, just from the fact that technology has never been my strong suit. I was part of the robotics club when I was in high school, but my robot never managed to complete the set tasks that were asked of us, no matter how many hours I put into it or how ridiculously easy the task was.
But here I am, having just been through my first week of working here, and I can happily say that I’ve survived.
My First Days…
When I walked into the office that first day, I was a little bit (a lot) terrified. My main concern at the time was the dress code. Which now feels like a pretty ridiculous thing to be so concerned about.
Throughout these first couple of days, I have been trying to get my bearings on what the company’s purpose is, on the technical terms that are used, and on performing smaller tasks to get acquainted with my job. George Brown, the Head of Content, has been guiding me through most of my initiation into the role and has been the one that’s responsible for giving me my weekly tasks.
I started out my week by reading earlier blog posts and improving different aspects of the format for SEO, which is one of the tasks that I will be carrying on further in the next couple of weeks.
On Thursday that week I met the rest of the marketing team, Marie Angselius Schönbeck, Chief Communication & Impact Officer, Yoleidy Carvajal, Head of Partner Marketing and Monica Kutrowski, Digital Marketer.
It happened during an online meeting where I introduced myself with a little presentation about me and my life so far (I guess kind of what I’m doing now), and they got to introduce themselves, as well.
The next couple of workdays were a lot more intense, and I had a lot of catching up to do, just to understand what the conversations around me were about.
Into the Deep End…
On Monday, we had our quarterly marketing team meeting, where everybody shared their plans and what their vision is for what our strategy should be. This meeting was in person, so I was finally able to share with the entire team.
It was insightful to be able to finally be part of a proper company meeting and see what ideas the team had. There were also a lot of acronyms that I had never heard before in my life thrown around (thank you Monica for all your help).
After the meeting we had a team excursion to Primark (?), which I never expected when I signed on to the job but was an extremely pleasant surprise. I love mindlessly browsing stores and convincing people to buy the cute items they maybe shouldn’t buy but will bring them happiness in the long run.
Following that we went to dinner, as the marketing team, some members of the sales team, and the CEO. When I went into it, I didn’t expect to be seated between Per Ottosson, Chief Executive Officer, and Nicolas Köllerstedt, Chief Revenue Officer, but I can honestly say I had a fun time. The people were great, and I’m happy that I got to know some of my co-workers a little bit better.
The rest of the week has been more relaxed, I’ve been working from home on the SEO of the blog pages and helping design different promotional material for Mobile World Congress
https://www.mwcbarcelona.com/attend/spanish-community-discount?utm_source=google&utm_medium=cpc&utm_campaign=community_pass&gclid=Cj0KCQiAr5iQBhCsARIsAPcwRON9F67rAWOvhAWzK5Cls3ppbyrf_FKa_OXCyHSk73TAKEjAsm2RShgaAkJOEALw_wcB
(which I’m insanely excited to be able to be a part of, since it has been such a big part of the city, and it finally gets to happen again).
I’m creating this intern diary to keep a record of my experiences in the company, and to be able to look back on it and track my own progress and interests, but also to help any other future intern that is also as terrified on their first day. It’s kind of like a survival guide, with a significantly less dramatic name.
I hope you join me on this ride over the next 800 hours of my life, into the world of a large tech start-up and being an intern at Artificial Solutions.
The Top Conversational AI Webinars of 2021.
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https://www.artificial-solutions.com/blog/the-top-conversational-ai-webinars-of-2021
January 28, 2022
As we start 2022 hopeful that will be able to go back to physical exhibitions soon, most events and presentations for the last year remained virtual due to the pandemic.
With so many companies fighting to grab the attention through webinars, our team has worked hard to bring exciting content for companies that are starting or are already in the Conversational AI journey. So, if you skipped out on webinars last year, you should at check out these five; they are the most popular and engaging webinars we hosted in 2021.
How to Develop Scalable Multilingual Conversational AI Applications Quick & Easy.
Enterprises are faced with the challenge of creating global conversational solutions that can engage customers in many languages all over the world and still understand them effortlessly. This may sound like a huge task – but it doesn’t need to be. In this webinar, you can see how Teneo uses a master language solution to quickly develop and scale to other languages. Develop once, deploy across many – no need to begin from scratch for each additional language.
Setting up your business for Conversational AI Success
Conversational AI is no longer a complex, unattainable technology that only a few companies know how to implement. The increase of low-code and graphical interfaces in the market has pushed companies to start taking ownership and developing their own Conversational AI solutions in-house, instead of purely relying on technology providers. Therefore, the demand for insights into how to ensure that the right profiles are picked to guarantee team productivity and project scalability growths has surged. As your company prepares to embark on this journey, how do you ensure that your organization is ready for Conversational AI Success? Find out by watching this webinar!
How to improve your Teneo chatbot with E2E test automation
Testing is a crucial enabler for the success of chatbots and doing it manually requires enormous time and efforts; Therefore, automated testing will remain critical to ensure that bots do what their designers intend. In this webinar, Conversational AI experts showcase the setup of a test automation pipeline for a Teneo based chatbot to continuously check conversation flows, NLP performance, and take it even further by adding full End-to-End Testing.
LUIS^Teneo: a Game Changer Tool for Bot Framework Developers
Looking for a tool to speed of development for bots built with MS LUIS and the Bot Framework, increase the productivity of your team, and easily scale all your solutions? And would you like to do it in 86 languages? Look no more; just watch this webinar.
Teneo + Power BI: Your Conversational Solutions Enhanced by Data Visualization
In our quest to make your development team even more productive, we have recently developed a connector for our Teneo Platform to integrate with Microsoft’s Power BI. This allows Teneo users to create their own reports on Power BI, to analyze the conversational data from their Conversational AI solutions. Watch this webinar to learn more about what your team can achieve with this connector.
BONUS: How much code do I need to build Conversational Experiences?
Although it wasn’t a webinar for last year, we thought we should include our first webinar for 2022. This was a fun discussion between Conversational AI experts who will discuss about the pros and cons of No Code, Low Code and Pro Code options and what they recommend from their experience to different users based on what kind of solutions these want to build.
Artificial Solutions Updates Conversational AI Platform to Include Pre-Built Knowledge of Bulgarian.
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https://www.artificial-solutions.com/blog/conversational-pre-built-knowledge-of-bulgarian
January 27, 2022
Artificial Solutions has released Teneo 6.2,
https://www.artificial-solutions.com/teneo
[b[color=green]]an update that provides a range of new features and capabilities to its industry-leading Conversational AI platform, including a major upgrade to its language library that allows users to access pre-built knowledge of Bulgarian.[/color]
Teneo is a SaaS platform that allows business users and developers to collaborate and create a wide range of sophisticated Conversational AI applications that automate the customer journey, while increasing engagement through humanlike, intelligent dialog.
With a total of 86 languages available to users of the platform, Teneo offers a range of native language solutions that are unrivalled in the Conversational AI sector. The addition of pre-built entities in Bulgarian, further strengthens Artificial Solutions’ position as a market leader.
Pre-built Knowledge is considered relevant for any project domain and any type of solution because it enables developers to get up and running with a new solution quicker as it allows the project team to focus only on project or domain specific needs.
Per Ottosson, CEO of the company, said:
“Teneo 6.2 contains a wide range of updates that pushes our platform ever further ahead in the market by increasing our capabilities to deliver solutions in a high volume of languages. New and existing customers will now be able to create Conversational Customer Experiences using pre-built solutions in Bulgarian, allowing them to enter or expand in this key European region.”
For more information on Teneo 6.2 and its extensive list of updates, click here.
https://community.teneo.ai/t/end-of-year-enhancements-and-new-capabilities/444
Or, for a more in-depth analysis of the addition of pre-built Bulgarian entities and the importance of a true multilingual approach to CCX click here.
https://www.artificial-solutions.com/blog/multilingual-conversational-ai
Multilingual Conversational AI and Pre-Build Knowledge.
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https://www.artificial-solutions.com/blog/multilingual-conversational-ai
January 27, 2022
Reading, writing, speaking and the development of language in cultures around the world has driven human civilization forward for thousands of years and harnessing its power to create meaning, stir emotion and share information is critical for businesses operating in an increasingly digital and globalised world.
Organisations operating in multiple countries must now contend with significant complexities and nuances associated with language and how to communicate with consumers that speak different languages.
However, with 86 languages supported and regular updates made to its linguistic library, Teneo
https://www.artificial-solutions.com/teneo/teneo-studio
is a conversational customer experience tool built to accommodate the full scale of human communication.
All languages listed, here:
https://www.teneo.ai/technology/languages
A recent update to the SaaS platform saw pre-built knowledge of Bulgarian added, allowing new and existing users to develop solutions faster and more efficiently in the Balkan language.
In this article, we´ll explore the importance of such updates and why it is relevant to businesses’ operating in both single and multiple languages.
Multilingual Conversational AI must be Supported
International businesses that cover multiple regions face numerous challenges, one of which relates to localised v global approaches to communication.
A localised approach to communication means that a business uses native language and a culturally relevant style to speak to its customers.
The advantages of this approach are clear.
“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart.” Nelson Mandela
For example, a study conducted by researchers from Stanford University
https://nlp.stanford.edu/pubs/pryzant2017sigir.pdf
found that products in Japan sell better if their advertising includes polite language and words that invoke cultural traditions or authority.
A machine learning technique was used to analyse more than 90,000 food and health-related product descriptions and their sales data on the Japanese e-commerce marketplace Rakuten.
The more of those keywords a description contained, the better the product sold.
“If you’re trying to persuade people to do something, or buy something, it seems to me you should use their language, the language in which they think.” David Ogilvy.
However, there are challenges associated with achieving a truly localised approach when depoying conversational customer experiences.
Picture a company based in the UK and operating in 20 different territories. This company has successfully built, deployed, and enhanced its chatbot for the British market, achieving successful results in conversation rate and sales.
If this company operated across Europe, it would naturally want to expand its chatbot to the likes of France, Germany, Spain, Italy, Poland and the various other nations across the continent.
However, millions of consumers living in these countries would not speak English and would have unique characteristics related to their culture.
As exemplified by the Stamford study, even if they did speak English they might not respond in the same way as a British person would from a messaging perspective. The British might respond to humor and sarcasm more than a Spanish person, for example.
Therefore, being able to utilise a multilingual Conversational AI is critical for organisations looking to succeed and scale up in new territories.
More work is required for this approach, however, the rewards are likely to be significant and will also provide a major competitive edge if the correct investment is made.
In order to fully understand how to utilise and deploy a multilingual Conversational AI solution, access a feature article from Conversational AI specialist Agustin Etman, here.
How Pre-Built Knowledge Supports Rapid CCX Deployment
If a business wants to create conversational customer experiences (CCX) quickly and efficiently, having access to pre-built knowledge in multiple languages provides a significant advantage and speeds up the process of deployment.
For example, instead of having to write out individual automated responses in Bulgarian, Teneo users will now be able to select a whole library of pre-built answers, terms and expressions.
Pre-built Knowledge is considered relevant for any project domain and any type of solution because it enables developers to get up and running with a new solution quicker as it allows the project team to focus only on project or domain specific needs.
Effectively, an organisation will be able to build a chatbot or voice assistant 80% faster than usual with the support of pre-built knowledge. With the addition of Bulgarian pre-built knowledge, businesses can now expand and deploy in this key Balkan region faster than ever.
Why Bulgarian Pre-Built Knowledge?
Bulgaria may not be the largest or powerful country in Eastern Europe, however, as a hotbed of IT talent and being based in an area with the highest capital efficiency on the continent, the region is developing at a strong pace.
According to research by Noble Hire,
https://noblehire.io/
the average salary for IT roles ranges between EUR 25,000 and EUR 30,000. The Bulgarian software association estimated a 10% growth of the software industry in 2020. Around 70,000 people work in the sector, which is 2.3% of the total number of employees in Bulgaria.
This indicates that A higher volume of Conversational Designers may come from Bulgaria over the coming years and as the nation develops, more and more businesses will want to utilise conversational customer experiences in order to communicate and engage with users that speak Bulgarian.
With the lowest rate of corporation tax in Europe (10%), the country could become a hotbed for large enterprises and start-ups alike in years to come.
The strong performance of the Metaverse of WIMI's holographic industry is related to the top ten predictions of the Metaverse market in 2022.
source
http://www.lpls.net/read/1485034
January 27, 2022
"2022 is the Year of the Tiger, the tiger will grow mighty 2022", WIMI Hologram, an overseas listed company, will conduct in-depth discussions on topics such as the future development trend of the Metaverse under the realistic background of the continuous warming of the Metaverse, and at the same time grasp the new trend of industrial digitalization , Accelerate the cultivation and development of new kinetic energy, and target the industry Yuanyu...
The strong performance of the Metaverse of WIMI's holographic industry is related to the top ten predictions of the Metaverse market in 2022
"Metaverse" is not only one of China's top ten online buzzwords in 2021, but also a key concept jointly promoted by media, Internet companies and capital markets involving future technology and economic production. Strategy Analytics data shows that by 2026, the global metaverse market transaction volume will exceed 42 billion US dollars, and by 2028, the global metaverse market size may exceed 872.35 billion US dollars. Coincidentally, in response to this rising technology concept, IDC also officially released the top ten predictions for China's metaverse market in 2022.
IDC predicts that in 2022, big Internet companies will independently deploy the Metaverse platform, and training and remote office are expected to become the first commercial scenarios of the Metaverse, and mixed reality and game-related industries will become the most concerned in the early stage of Metaverse development. In terms of subdivision, the
- first prediction is that the Metaverse infrastructure builders will lead the effort;
- the second prediction is that the Internet giants will deploy their own Metaverse platforms;
- the third prediction is that the hardware will be fully upgraded, the accessories will be gradually enriched, and
- the virtual interaction will be more realistic; "Conference and Exhibition" may become the mainstream meeting form of enterprises.
- Prediction 5: XR hardware manufacturers will expand offline store layouts to pave the way for the promotion of Metaverse hardware;
- Prediction 6: Manufacturers will adopt a more aggressive price strategy in terms of hardware to actively seize the entrance to the Metaverse;
- Prediction 7, Metaverse game content will be refined , diversification, virtual and reality are closely linked;
- forecast 8, the threshold for UGC content creation will continue to decrease;
- forecast 9, related virtual asset transactions will face stricter supervision in 2022.
It is expected that in 2022, technology companies will continue to increase investment in the construction of the Metaverse platform in their respective fields, and after the top XR manufacturers and 2021 VR new products adopt a price strategy of starting sales near the cost price, it will continue in 2022, starting at low prices. Trends, game content promotion and other methods will further intensify the competition of hardware manufacturers.
"2022 is the year of the tiger, the tiger will grow in strength 2022", WIMI, an overseas listed company, conducted in-depth discussions on topics such as the future development trend of the Metaverse under the realistic background of the continuous warming of the Metaverse, and at the same time grasped the new trend of industrial digitalization, Accelerate the cultivation and development of new kinetic energy, support and cultivate the industrial metaverse in a targeted manner, especially in the fields of AR/VR headsets, scene content sections, and holographic AR advertising, and open a new chapter in 2022. Choosing to deploy these advanced fields not only means that WIMI has the confidence to not admit defeat, but also that the company has established the concept of creating more value in the future of the Metaverse.
Some institutions have analyzed that, as an important carrier for presenting the metaverse scene, the AR/VR industry will first usher in a period of rapid development. In the market, sales of AR/VR hardware are booming. Looking at a set of data, in November 2021, the sales volume of Meta's VR headset Oculus Quest 2 has reached 10 million units, and the global VR headset shipments will exceed 28 million in 2025. Apple is expected to launch an AR/VR headset in 2022. It is rumored that Apple's AR/VR headset, in addition to supporting VR, can also be used for AR development. At present, Apple has more than 1 billion active users in the world. According to Cook, Apple's future goal is to have one billion AR devices in ten years. The development goal of AR/VR equipment is to exist as a mobile terminal, which is more convenient and efficient.
According to public information, as one of the earliest AR/VR players in the Metaverse in China, WIMI has developed AR and VR headsets, leading a new generation of products with innovation, and provides customers with products including semiconductor, cloud computing, artificial One-stop solutions and services including intelligence, big data 5G, etc. As early as a few years ago, WIMI started the research and development and expansion of technologies and products in the field of AR/VR products, and gradually implemented and implemented the corresponding customer industry chain. At present, the main products of WIMI in the smart wearable device business field are: "WiMi HoloAR lens", "WiMi Hologram SoftLight", "WiMi HoloVR", etc.
In Metaverse's underlying technology and infrastructure, hardware equipment and platforms, as well as the layout of the scene content side, the layout of domestic enterprises in the Metaverse field also often pays attention to the scene content section. The ultimate goal of the metaverse is to create a virtual world that is parallel to the real world. Based on the current technological level, the metaverse is in the early stage of development, from the physical world to the virtual world, and the main application scenarios may be mainly concentrated in the fields of games, social interaction and consumption.
In fact, WIMI has taken the lead in producing nearly 5,000 high-quality holographic scene contents while grasping the entrance to the "AR/VR product metaverse" and helping more traditional application scenarios realize the digitization of virtual-real interaction. Based on its huge social user base, it adopts AR/VR, AI, 5G and other immersive technologies to build an idealized metaverse world, in which users can conduct extra-sensory social interaction, exploration, games, bringing them a diverse and immersive experience in the virtual world. Undoubtedly, this is very attractive to people who have not been exposed to AR/VR headsets or even AR virtual shopping.
The holographic AR advertising business is the main source of revenue of WIMI Hologram, which provides service solutions to customers through cooperation with media platforms and their agencies, including the placement of AR/VR interactive content advertisements. The future growth point of the marketing industry requires new concepts and businesses to develop, from digital marketing to digital advertising to intelligent marketing. WIMI is also keenly grasping the outlet of the Metaverse to speed up the layout and constantly explore new business growth points. WIMI's "Metaverse AR Marketing" has also taken shape, providing advertisers with "Metaverse" technology "Marketing" traffic plan. Under the trend of the Metaverse, WIMI has changed the scene and continued to do the holographic AR marketing services that it is good at. The business currently covers advertising, automobile, home, entertainment, education and other industries.
Although WIMI's Metaverse-style marketing behavior may still need to rely on technical support in the short term to open up the "hearts" of partners, it can indeed promote the exploration and implementation of the industry's "metaverse marketing" scenarios. In general, with new concepts and new business models row upon row, enterprises need to continuously learn and persist in self-innovation drive. WIMI has its own profound resources and brand advantages accumulated over the years, and will continue to deepen its efforts in the field of Metaverse economics, make steady progress, base itself on the Metaverse track, and deploy globally. It is also gradually growing into a company that actively participates in social and economic transformation and upgrading. A responsible technological innovation enterprise. In 2022, all technology-based companies can calm down and explore the metaverse market with a whole-zero mentality.
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