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Saturday, January 29, 2022 7:43:50 AM
source
https://www.artificial-solutions.com/blog/conversational-pre-built-knowledge-of-bulgarian
January 27, 2022
Artificial Solutions has released Teneo 6.2,
https://www.artificial-solutions.com/teneo
[b[color=green]]an update that provides a range of new features and capabilities to its industry-leading Conversational AI platform, including a major upgrade to its language library that allows users to access pre-built knowledge of Bulgarian.[/color]
Teneo is a SaaS platform that allows business users and developers to collaborate and create a wide range of sophisticated Conversational AI applications that automate the customer journey, while increasing engagement through humanlike, intelligent dialog.
With a total of 86 languages available to users of the platform, Teneo offers a range of native language solutions that are unrivalled in the Conversational AI sector. The addition of pre-built entities in Bulgarian, further strengthens Artificial Solutions’ position as a market leader.
Pre-built Knowledge is considered relevant for any project domain and any type of solution because it enables developers to get up and running with a new solution quicker as it allows the project team to focus only on project or domain specific needs.
Per Ottosson, CEO of the company, said:
“Teneo 6.2 contains a wide range of updates that pushes our platform ever further ahead in the market by increasing our capabilities to deliver solutions in a high volume of languages. New and existing customers will now be able to create Conversational Customer Experiences using pre-built solutions in Bulgarian, allowing them to enter or expand in this key European region.”
For more information on Teneo 6.2 and its extensive list of updates, click here.
https://community.teneo.ai/t/end-of-year-enhancements-and-new-capabilities/444
Or, for a more in-depth analysis of the addition of pre-built Bulgarian entities and the importance of a true multilingual approach to CCX click here.
https://www.artificial-solutions.com/blog/multilingual-conversational-ai
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