TT, you did it again....there were 2 distinct points in that post. Starbucks book was a separate and distinct point, and not related at all to QTN (other than to see how businesses develop)...
no wonder you are so miserable all the time.....you don't get most of life when it goes by you....
now toes up, curl, arms over head, twirl, right toe out, back, left toe out, back, stop and bow