he doesn't even get that 'he's' the problem .. the insurance company he works for IS causing ALL the problems and has for a long long time ..every one else KNOWS that ALL corporations put PROFIT before PEOPLE. Actually his company is the second reason that Obamacare is now the law of the land .........He will NOT acknowledge that ... and that is what screws him . .every time ...
he refuses to acknowledge insurance companies defects.. ;) .............