yeah .. I was thinking about that yesterday. Even though you didn't get your way all the time ( but you did get it 'some' of the time ) .. You were listened to ... You felt that he cared a bit ... about how you felt. I think he knew personally, just how to treat a client... A Client who was supporting you and making your business a success ... . not so many ads then I guess .. ;) those were the days when they needed paying customers ... those days are bye bye now.. ;)