When his target listener is desperating wanting to hear something positive and entirely willing to accept everything he says, no questions asked.
When one is not provided the opportunity to object to his rather ambiguous rhetoric.
Putnam's short coming is overcoming objections, a fundamental necessity during a sales-call, which is probably one of the reasons he is delegated to babysitting shareholders and not on sits with prospective customers. Then again, depending on what one truly feels e.Digital is selling- perhaps my assessment is erroneously in reverse?