Actually come to think of it I had a transfer agent tell me the exact same thing last year sometime. She told me they dont give out that info so I said then your gagged and she said not its our policy. Verbatim.lol
I guess there are quite a few that dont give out that info for different reasons. I had that American stock transfer from NY tell me no several times over a year no then when I spoke to someone different they told me they took fax requests. Usually with the couple Ive done fax request with they will email it back to you or you can call in right after and they will give it to you.