Any reputable company wouldnt have someone reviewing emails like that. Theywould have an investors relationship department that would handle all matters. They would provide a much clearer picture of the company and deliver on what they stated they would. When they dont meet what they state they should attemtp to explain....
I think most people expect too much....but the company is seriously lagging in its investor relations. I have my own theories on that....but Ill stick to what we know. They just arent very good at it.....