I called the company...both the toll free number and the sales number...both mailboxes full..couldn't leave a message. The address on the new frisker site is a residential address. 3.5 miles from the old address...approx 20-25 miles from Chelmsford Ma where I've found that a James Marr (is it the same Mr. Marr?) resides. E-mailed about 4-5 times with no response. No press releases, No nothing. I think this company is either sold or has been bought out. It seems Mr. Marr is rather incompetent or has been told to keep his mouth shut.