Way too many companies are using AI help chat bots and they're not letting people through to real humans once the chat bot fails and repeats itself over and over.
Instead of a few questions to get your issue focused and handing it off to people, they're just running you in circles. And these companies who sell these are proud of their product.
We thought being farmed to india call centers and struggling to understand what they hell they are saying was bad. The Filipino call centers are actually more understandable.
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