If it was an actual walkout, you'd think it would be reported by someone other than right wing trolls, like maybe the employees themselves or the union that represents them and Southwest would still be in a world of shit, but they are almost back to full service already.
If you read the article you'll see that it's not the first time it happened this year and won't be the last because Southwest has problems of its own. They are booking flights that they aren't prepared to handle.
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