Are you really still surprised? If they opened a lemonade stand, they would promise the best flavored lemonade you've ever had. Then they would serve plain water with the promise of the lemon coming soon. Then get mad when you complain.
It's mind boggling how they f'd this up. They really could have competed with Z and that other company. Now, no chance in hell!!
The newest measure ensures everyone gets a shot but not in a public forum... the negativity expressed openly does more harm than good. I'm very glad they are diligenytly redirecting as the damage to the brand is minimized. I hope everyone understands.