I called them last year, but have yet to get up the courage to call again as it seemed they charged a very large commission and something like 2k just to open the account...that could have changed or I could be remembering it incorrectly. I likely will have to call them next week. The stock I have is about to undergo a 100 to 1 reverse split so it will go rom 2 cents to 2 dollars so maybe they can get off the pink sheets and then I can get it into a regular account (symbol is krbf). I have a very large position so solving this problem would be a great help. I even tried up in Canada by calling Haywood and they no longer take pink sheet transfers.