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TREND1

09/22/03 6:13 PM

#153750 RE: Zeev Hed #153632

Zeev
Update on WAVX contact:
(1)WAVE SYSTEMS
Cupertino,Ca
1-408-873-2270
(2)Called.
(3)Must know Name of person and/or extension.
(4)Or you go to "general mail box"
(5)Once there, the caller is forced to leave a message.
(6)Hope for return call.
(7)No live person there to answer phone calls.

Wonder how many computers DELL would sell if they operated this way? (g)



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go-kitesurf

09/23/03 10:35 AM

#153946 RE: Zeev Hed #153632

Great, just what Wave needs, more phone calls to Wave corporate headquarters from gung-ho investors.

In case you gentelmen didn't realize, Wave Systems is bundling their stuff to be installed through resellers at this point. Wave is not in the business, nor are they set up, to handle individual phone calls at their corporate headquarters. It doesn't require much thought to figure that out.