Well I am biased.....
but I would say this situation is just another one of those blame others for being incompetent things. Just like WallMart, Target, and so many, many others. IMO, this time, the house is falling, and tg is looking to unload just a little bit more stock, and remaining water inventory (three quarters worth), before he leaves town.
Gimme a break people! How many more utter failures is it gonna take for everyone's eyes to be opened. This tg & company defines the word POS. Hold up orders, and "reconfigure packaging", for a little dinky account like Ralphs. Yeah right!!!!!!!! Whatever.